Public Storage - Kansas City - 5601 E 112th Terrace

Very fast and friendly service

Very nice place and the manager Bobbi is a very sweet lady...

Great customer service

Becky was very helpful and informative, she made the process smooth. It was a pleasure doing business her.

I have always used public storage if I...

I have always used public storage if I needed to store my items. I don't go anywhere else. I think public storage is the best.

I forgot the ladies name that helped...recommend to everyone!

I forgot the ladies name that helped us. Was bobbies sister. (Becky maybe) She was extremely helpful and saved us from having to rent two units.

Friendly and very polite

Friendly and very polite. Willing to listen when there is a conversation going on.

Communication/customer service skills...

Communication/customer service skills are great, will explain prices,& etc.until the customer understand, and is satified. The manager was very friendly, the property is well secured,& cleaned.

Becky the manager was great and very...

Becky the manager was great and very helpful.

Easy checking friendly and helpful

Easy checking friendly and helpful. Well organized and clean facilities

Bobbie at the Grandview

Bobbie at the Grandview, MO location is awesome!

Recommend to anyone

Recommend to anyone. The manager was friendly and explained everything to me. She took the time to make sure the unit I selected would suit my needs.

Everything was smooth

Everything was smooth

The public storage rep. Mike was very knowledgeable about my needs for space. I definitely recommend public storage.

Bobbie was very friendly and knowledgeable! Didn't take long at all to get the unit. Thank you :)

I had the pleasure of dealing with Becky. She was extremely knowledgeable on everything I had questions on. The facility was clean and very well maintained. I just can't say enough good things about the way I was treated and helped. I would highly recommend this facility.

Bobbie and Becky are wonderful people, always makes you feel welcome. They do a great job making sure they've met your needs before you leave. I really appreciate their hospitality.

Becky was very helpful, friendly and knowledgeable. She has WONDERFUL customer service that you won't find anywhere else. I will most definitely come back to this location if I have to because of Becky.

Customer Service

I have rented a storage at same location in kansas City before and they have been awesome, thats why I have gone back to same place. The problem I have is this, when I applied online to start my storage again..someone from California went ahead and set me up for an appointment I thought was for kansas city area, but it was for California instead!.So when I got to Public Storage here, the lady had to adjust the prices and everything.I just didnt understand how the main office in California got confused of where I was located when we went over the address of where I was living! Sincerely, Tamara Briscoe

Registration was easy. The facility is clean and well maintained. The on site manager is friendly and helpful.

Great Customer service

The property manager Bobby was great and so was Becky. They were very informative and kind.

Friendly service

Got a call to confirm reservation. Was shown the storage area and decided to rent a larger area. We just did get the two bedroom house into the space! We got friendly service and good advice. Will rent there again.