Royal State Storage

The process was quick and easy

I appreciate the help that I received in making and executing my reservation and move in

Nones

Was a lil difficult to find out spot bc not marked but hopefully found right spot

Very efficient. Everything done on phone.

Very very efficient and processed over the phone. Very quick

I need a place to atore my belongings while going theough divorce.

Very easy to lease over the phone.

Great place

Great place easy access this is my second time here

Accommodating

Staff very helpful to meet needs of their customers

Helpful

We needed to store a project car for a while and the storage facility manager was very helpful for a weekend move. When the m first unit we were assigned had too much of a hill for us to access the unit he quickly found us several other options. He was pleasant and professional.

Great people and fine storage

Perfect for the proximity to KC and price

The Only Storage Facility I Will Ever Use..

A very kind and friendly staff who go out of their way to help you..The safety of you and your belongings are safe with Royal State Storage..

Excellent customer service

The price was right, excellent customer service, easy quick reservation. Highly recommend.

Wonderfully helpful

Great customer service very patient with my confusion

Happy to find this location

Happy to find this location even thought it is a distance from my home.

Plenty of parking

I was having trouble finding a place with big enough parking spaces. They had what I needed. Itﾃ｢竄ｬ邃｢s located in rural Independence and close to the house I am purchasing.

Price was great but there was some confusion with the reservation.

The reservation system online worked great. When we arrived however there was some confusion as to date and rate. Thankfully I had the reservation confirmation with me and everything turned out fine.

Very kind staff

Megan was very kind in the phone and followed up quickly with answers.

Great Storage Facility

Have rented units from here before..This is where I come back to..To know that my belongings are safe and to be working with a great staff is all I need..

Nice and helpful staff

Great service... I forgot my key to the lock I had so I wasn't able to lock unit befrei left. The next day I got there after they had closed. They had placed their own lock on it and I thought it was going to be a problem, but I called and left a message for them. Within 15 min. they called back to say security would be the in 10 min. to assist. Impressive!

No promotional code in the Reservation email

There was no promotional code to enter from the Reservation email….only the Reservation Code.

The website does not honor promotional discounts when paying online!

I reserved a 10x20 unit online with a promotional amount of $99/month. Onsite staff said the promotion was actually for the first 3 months for $99/month, then $149 a month thereafter. When I went online to pay for the rental, it DID NOT HONOR THIS PROMOTIONAL AMOUNT. Very displeased in this, however we had to reserve a storage unit. I would like the promotional rental amount for $99 to be honored! This seems like a complete scam!

Cheap and friendly service

Great service. Fast call back.