Public Storage - St Paul - 1385 Hunting Valley Rd

Pretty good experience thus far, but glitch with app access

I had a good experience with Rental Agent Maria at the Hunting Valley Road facility in St. Paul. She was very helpful and found a good unit for me that is not far from the elevator. The price was lower than anticipated :-) The only problem I have is with the gate and door access via my cell phone app. On move-in day, it worked on the gate, but not the elevator. The next day when I put more stuff in my unit, the app didn't work on the gate nor the elevator--it indicated Not Within Range, even though I was standing right next to the access code input/scanners. I will try again today; if it still doesn't work, I will ask the on-site rental agent for assistance.

A little scary

It's my first time renting from a storage unit and it's a bit scary with all the metal doors and no lights till you walk down the hallways. It was a little hard trying to find the doors to enter the building and in also finding my locker but I found it all.

Way too many doors to go through, have to cross a bridge to get to unit

Our unit requires not only the elevator but also opening two doors and crossing an outdoor bridge to get to it. This should have been more clearly outlined before we booked.

Good customer service

Knowledgeable friendly clean quiet good

Best we've found

The best and most knowledgeable folks working the desk I've ever experienced.

Not sure what this question means.

Staff was courteous and efficient. The place is very clen and I feel my property will be safe there.

Very impressed!

I feel my belongings are safe and secure, and the rates are great! A

Couldn't ask for anything more.

The agents could not have been more helpful and kind to this old man.

Straight forward

No hassle , all automatic , clean, safe, courteous . Excellent

very easy experience

reserving online was very easy. when we came to get access, we realized we needed a larger unit and the associate at the desk helped us get that switched and settled effectively and quickly. accessing the building is really easy and made very convenient yet secure with the app. i definitely will be recommending this facility to friends and be a returning customer should the need arise

CLEAN, SAFE, CONVENIENT

FRONT OFFICE STAFF IS ALWAYS CORDIAL, HELPFU, & PROFESSIONAL

Quick and easy

The overall move in process was great and someone at the front desk answered all of my questions.

Storage

Its a storage, small. Hidden fees such as $20 lock.

Great service and facility!

Perfect central location. Easy and safe!

Easy, quick reservation and payment. Friendly, helpful staff.

Easy, quick reservation and payment. Friendly, helpful staff.

Great prices and even greater customer service!

When I went in to rent the unit the staff was incredibly helpful and kind. I was able to see the unit before purchasing and was given a tour of the facility. I would recommend this location to anyone looking to a storage place.

Easiest move-in and great security

This facility checks all the boxes. Secure gates, secure elevators, even a loading and unloading bay indoors for less back and forth! I also love that the app works via proximity so I can gain access with my code without having to remember it! Five stars all around.

There is hidden fees. Administrative fees?

The intial price was higher than I expected but we will see how it goes from now on.

Very nice and helpful front desk

It is a great, very clean facility. Front desk is extremely helpful.

Fast easy affordable rates! & near by

Fast easy affordable rates! & near by