Public Storage - Troy - 1404 E Big Beaver Road

Outstanding

The storage reservation was quite sample and price is very good.

Good unit. Excellent customer service. But...

I was recently in need of a temperature controlled storage unit. I went on Sparefoot to comparison shop for pricing. I did check the search box for this option. Public Storage had the best price. Due to the size of what I was moving in, I went in advance to make sure the unit would work for my needs. Upon arrival I found what I had reserved was NOT a temperature controlled unit. The staff at Public Storage was amazing. Although I was disappointed that what I had reserved wasn't what I needed, we switched to a slightly higher priced unit (still the best price) that was temperature controlled that offered the type of door to the unit which would work better for my needs. This is a new, clean facility. Customer service is top notch. I just recommend confirming your needs even after booking. I'm unclear if the mistake is on Sparefoots end or Public Storages.

No markers to find unit but inexpensive

There are no markers outside indicating what unit numbers are inside.

Fast and smooth process for a great price.

They generously held a unit and the price quoted for weeks for us. That was really appreciated since we didn’t know exactly when we would be able to get our things to storage.

Storage Unit

At first I had a hard time finding my unit. But it worked out well.

Simple Process

Simple process to sign paperwork, get unit number and gate code all from my phone. Best price in the area, with $1 for the forst month.

Wonderfully helpful staff

There was an initial challenge locating rental unit within the complex, but the wonderful woman behind the counter was most helpful!

Easy and surprisingly pleasant

I expected getting a storage unit would be a pain in the ass. Not only was it easy, but I enjoyed it? The app is super useful. We reserved it online, paid for the lock, but arrived with the truck after the office closed. They app gave us detailed instructions on where the unit was and the lock was inside! They even left out a dolly for us to use, which was invaluable. Great experience

Great communication regarding paperwork, gate code, unit, and move in.

Great communication regarding paperwork, gate code, unit, and move in. The experience was simple and efficient.

Great facility

Terry was great, she went over and beyond to help me.

Easy system

Clean and easy access. Affordable and convenient location

Definitely will recommend

Great customer service! Space was clean!

It was fast, easy and very clean

It has modern cell phone entry or keycode which saves a lot of time. There were carts availiable. The place was squeaky clean. Bathrooms available in the storage facility on every floor. Out of using 4 different storage facilities, it was the most economical.

No issues

I was able to reserve and pay for everything online, no issues as of yet. My storage unit was clean and as advertised.

Friendly service. Easy access.

The manager was friendly and answered all my questions. The move in was easy using their flat carts could take large loads. Might be Bice to have a couple carts with uprights for mattress moving.

Super space!

Clean, spacious, cost effective, convenient location!

Clean and easy

Very clean! Easy to find my space.

Nice storage facility

Clean with access code entry: good security. Representative in office was very helpful.

Moved in

This was the first time using storage place and found it quick convenient and if good value going through the move in and set up process

Everything is perfect

Everything is great. Top of the line