Public Storage - Livonia - 30300 Plymouth Road

Poor management

We moved in to your unit on 2/16. The biggest snow storm of the year. Bad timing yes. The storage facility and manager were aware we would be moving on that day. We pulled up to the storage unit at 3pm that day only to find that NOTHING had been plowed. The driveway to the facility was not plowed nor was the road back to the storage unit. When a manager arrived she had to park at a neighboring business and walk over because her car couldn’t make it into the driveway of the facility. Absolutely no excuse.

When I originally contacted Public...

When I originally contacted Public Storage about renting a space I was told I would receive the first month for a dollar when I went in to sign the paperwork they told me that that promotion was not on the storage container I request I was very disappointed in this I will not forget I rented the unit anyway because I was in a bind and needed a place right away

Good overall

Good overall, but they won't price match. So don't try if you find cheaper

I liked that I could set it up online...

I liked that I could set it up online and the deal I got was fantastic! Tiffany's customer service skills were exceptional. It was the best customer service I have had in along time.

Attendant very friendly &polite storage...

Attendant very friendly & polite storage unit very clean

Great service

Great service. Tiffany is splendid customer service professional.

Pricing is high but cheaper than other...

Pricing is high but cheaper than other places. The hours of access are limited which could be a problem some day. Security appears to be good. The place is clean but the vehicles stored there are run down and you can tell many have not moved in a very long time. It kinda gives the place a unkept feeling.

Exactly what I needed

Exactly what I needed, everything explained by a friendly employee named Tiffany. Thanks.

We were helped by Tiffany at the...

We were helped by Tiffany at the Plymouth Rd, Livonia location. She's been exceptional in every way. Reminded us to get a TV box. Helped us get additional storage and get us into it in the snow. Always very professional and very nice! A big thanks to her!

Excellent service

Excellent service. Would recommend to anyone.

Very friendly staff

Very friendly staff. Found me a convenient unit to fit my business needs

Great staff very friendly very clean ...

Great staff very friendly very clean facility would recommend this place to anyone.

Destinee is a great manager. She goes above and beyond and is a true asset to your team. Great experience at this location. Thank you for making my moving day easier on me and my daughter.

Destinee is amazing! Great facility, easy to work with, clear expectations! Highly recommend this place!

great location, very clean. The property manager, Jessica, is very friendly and helpful. I would recommend this location to a friend.

Such an awesome place! Great Customer Service (Jessica is the bomb)! All of the units are so spacious and very well maintained. So glad we chose to store our stuff at this location. I will definitely recommend this place to my friends!

Easy, simple and the best rate i could find for the size unit that i needed

Easy, simple and the best rate i could find for the size unit that i needed

Great Products, Great Service and most importantly Great staff. Jessica Was so helpfully and caring. She made me feel like so well taken care of and made sure that I had the right Unit for what I needed. She listen and took what was important to me and put me in a unit that I am 100% comfortable with. I wish all companies had employees like Jessica. She made the whole process quick and easy without taking any short cuts and truly cared about what I was looking for. The Public Storage in Livonia is A+++++++++. The units are clean and easy to get to and pricing is very fair and the communication is second to none. If you are looking for a storage unit, look no further. You're going to get a great unit at a great price (First month is only $1!) the staff is amazing and the location is perfect and easy to get to and in and out with any size vehicle. Please give them a call or go visit them if you're in the market for a storage unit. I promise you won't be sorry. And Jessica; Thank you so much for your time, knowledge and actually caring about my needs. I have no doubt I will be doing business with you for a long time. A++++++++++++