CubeSmart Self Storage - District Heights

Need more professional staff members

My initial experience was great. However when I wanted to move in I received a very unprofessional phone call from an employee regarding cleaning the unit before I moved in.

Good price

The lady and guy in the front were friendly and a great help

Service excellence

My unit is clean. N new....felt comfortable

Great

General manager made me feel comfortable

Great

Great I am Courteous employees

Great Customer Service

I found this facility last minute online, and received a call back within minutes. The staff was very professional, curious and helpful. I ended up needing a larger unit, which they didn’t have, because they were full....that should say a lot about the property!! However, they helped me with my issue, with no problem!! I I highly recommended this facility!!

excellent service and very nice facility...

This is the second time I've had to use an off-site storage facility, but my first encounter with "Cube-Smart." The service is much more professional here, and the facilities in much better condition. Certainly a more comfortable experience here...

Stored away

It's a good location and the promotion was perfect for me to move in, it's a clean and quiet location.

Excellent service, very nice space, well maintained and user friendly...

The desk clerk at CubeSmart, Tracy, was extremely professional and very helpful with regards to our securing a storage space. The unit is clean and well maintained.

Friendly staff, clean space and good prices

Friendly staff and clean space

SPO Site Supervisor

Great service and very nice courtesy employees

My customer service representative was the best!

This is my first storage experience. The gentleman at the District Heights store was informative and very helpful. He made sure I was getting the best value for my needs. Truly appreciated the fine service.

Great Experience!

The storage unit is close to my home. I received great service and information when I called and when I went in to move in, the best part of that was the courteous, helpful and informative treatment of Mr. T. Ross. An impression of a company is mostly based on the customer service of it employees. CubeSmart on Donnell Drive in District Heights gets an A+ because of Mr. Ross.

Pleased

Happy to have a smooth transition from one unit to the other and Terrance was very helpful. He even found some people to help us move some heavy furniture. Thank you for your professionalism.

Awesome

Love this place and the staff is very friendly

Everything went smoothly!

Thanks! The storage unit is exactly what I needed.

Great storage

Convenient and cheap. Everything was clean and customer service was first notch.

Great job!

Terence helped us check in and he was great!

Affordable Storage

Staff was very helpful. However, facility needs more lighting outside. I brought my own lock and a copy of my homeowner's insurance. Bringing these two items will save you a few bucks.