CubeSmart Self Storage - Brockton - 20 North Montello Street

Good price but old building

The facility is old and not very clean.

There was a support beam in the middle of my room-- not right!

I was really disappointed to find the space not the most clean, to find holes in the floor which make me doubt it is really climate controlled, and worst of all to find a support beam inside the space limiting my ability to use it. At the very least the price should be discounted for the loss of space, but a business with good customer service would have provided a different room of the same size or a slightly larger space at the same price. Instead, the manager said that while she understood it was unfair, there was nothing she could do. She even tried to move me to a different room and have me pay more money! Totally wrong. It left a very bad taste in my mouth and I certainly won't be recommending you all.

Hello

Facility is beautiful. The front desk girl was absolutely amazing very friendly made me feel comfortable n confident about getting the unit and the safety of my things.

Priced ok but had to answer too many questions

Overall review is that the facility and employees are better than average

Needed a quick storage

The manager was very helpful. She was able to help as find a suitable storage in the time we needed. We were moving and couldn't find any other storage that was affordable so this was perfect.

Nice people

People are just happy to help make sure you have a smooth transition

Nice place

People are just really nice and helpful

Solid option for storage in Brockton

Getting the unit took a bit due to business/only one person working. But unit is good size for the price and the space feels secure.

Good esp for the price

Great location. Easy to get to. Good options for storage.

I don’t know what tonput

Great experience and awesome customer service

Friendly and affordable

When I booked my reservation through spare foot.com, I got a call within a few minutes to confirm. I had made my reservation just before I ran an errand and was driving so it wasn't a good time to talk, but I promised to call back to confirm. Of course, I forgot. Still, I showed up on move in day and all was fine. Both of the employees were friendly, and attentive. George walked me (literally) through what I needed to know, from billing to where the loading bay was, to the freight elevator, etc. These are not climate controlled units and this isn't in a great area of town, but the pricing is more than reasonable and the customer service is great.

Outstanding place for storage.

Costumer service was very good, they explain everything clearly, they had patience and answered all the questions I had. I am very happy with the price also.

Everything went as expected I recommend online reservation, it's effortless

Overall I am fairly satisfied with the pricing of my storage bin, the place could use a bit of cleaning. I was treated well by the attendant.

Fast

Very good service. The manager used my name. Very good customer service!

Nice affordable storage unit. The unit that I reserved was not available.

Nice affordable storage unit. The unit that I reserved was not available upon move in, so I was forced to rent a larger more expensive unit.

Great place overall

Best storage place ever!!!! Costumer friendly a plus ..... as long as my unit doesn't go up... I'll be staying for the long hall..

It was helpful and easy.

The manager wasn't present at the time of moving in, and was rude when I approached her on allowing me to wait for her for at least an hour. The price for renting is cheap, but not worth is for the lack of quality of service.

Excellent place and price.

Staff is first rate. Helpful and efficient.

Great service

I felt that the service was great