CubeSmart Self Storage - Milford - 458 Fortune Boulevard

Unit was damp but cheap

Our first initial inspection showed that the main door's seal was broken and there was residual moisture spots on the floor. The dehumidifier was working it out but the floor did not look like it was wet due to any kind of cleaning since there was dust left on the floor. Also, the site manager was not available on the day we wanted to inspect the unit to know if it was going to work for us. Since we couldn't get the manager we ended up pulling the trigger on paying for the first month anyway just to see what it looks like. This was not very ideal.

Looking for a quick easy unit

We were looking for a hassle free, safe, affordable storage unit and cube smart came through. After having a lot of issues with other storage places in the same area it was refreshingly easy to book, check in, and move in

Customer Service canﾃ｢竄ｬ邃｢t be beat!

The unit was very clean and easy to find. Joe was very helpful and explained the move in instructions clearly. I was able to move in on the same day the paperwork was completed.

Easy getting started and getting right in. Thank you!

Reserving online and completing all the paperwork online to be ready to just move stuff in was very easy. Customer service was very friendly and helpful.

Unanswered phone

Went to unit and found wire lock on it but wasn't told to remove this to find padlock inside, tried calling and no one picked up phone. Removed wire lock and found the padlock and moved some items in and locked it up.

We had a problem getting the unit open

We had a problem getting the unit open.

......

High recommend cubsmart very happy

Friendly manager, unit as expected

We were able to change our reservation without issue and move-in same day. Manager was very helpful, polite, friendly, and knowledgeable. All codes to enter gates/doors given. Easy process to get in quickly.

very accommodating

Went out of their way to help us.

Nice facility

The ladies at cube smart are great. Very friend and easy to talk to and the facility is very clean

Good Unit

Good unit, friendly staff. Nice that we could get in same day.

Excellent service

The customer service was excellent, Erik was able to answer all my questions.

Like facility, but a few issues in some areas.

I like the facility but would like to see a few changes. The inside unit hallways are on the darker side. Would like more lighting - or electrical outlets so I could use my own lamp. Broken glass on floor (looks like it came from picture frames or something) in at least 3 places I saw. A trash barrel would be nice. There's no place to throw anything away (not for unwanted items, but for wrappers, broken glass, ect). I feel more security cameras are needed. There are a couple outside, but none I could see in the hallways. Also, some sort of 'chime' or 'bell' on doors leading in & out of interior units. I'd feel safer if I had a 'heads up' that someone was entering the area I'm in.

Terrific

I was very impressed how Jen went out of her way to help me

professional

Great service and a secure clean space are what we wanted. We got that and more. I would highly recommend this location.

very easy process happy

PRETTY GOOD