Public Storage - Louisville - 6713 Strawberry Lane

Storage Unit

I would like to thank you for helping me when I needed help.

Easy and cheap

Easy and cheap need later hours to access storage

Not what I expected.

Errors on their system cost me more money. Totally disappointed. I expect this situation will be solved.

Customer service

Spoke with Crystal she was very professional and nice , storage was clean and easy access.Great experience!!

Phone

I called in to get quote spoke with Crystal she was very knowledgeable of her job and what was available, remember speaking to me the day before.Great customer service skills, five stars!!

Great Experience

I had an excellent experience. Elise worked with me around my schedule to ensure I was able to move belongings without a hitch - highly recommend this facility!

So far so good.

Sometimes weird hours. I have seen folks locked in at 5ish???

Great experience checking in.

Great customer service at check in.

Nice if stayed open longer

This facility closed at 6 so itﾃ｢竄ｬ邃｢s hard to comply and moving if you work during the day. Other than that it was affordable and nice.

Unit wasn't ready when I got there.

Unit wasn't ready and I had to wait on mgmt to unlock it.

Great Customer Service!

The lady who attended me was extremely friendly and upbeat. She answered every single question i had completely and fully, and even asked me at the end of all of it, if i had anymore. I'm very inquisitive when it comes to where my money is going, so she was extremely patient :) & the price was great. The only thing i have to say that i believe they could do different, is not to add extra charges there at the end. like BAM!! lol ... but seriously she was great.

Great service and price

I rented space entirely online. Everything was simple and easy. On the day I was supposed to move in the office worker left early not feeling good and another person called me to ask if I would need help with anything and informed me of what was going on. They go Above and beyond for their customers!

Happy with service

I am very happy with the service, price, and location from my home.

Top Notch

Extremely friendly staff and great location

Cathy was excellent in securing the...

Cathy was excellent in securing the right storage space for me.

Excelente servicio

Bueno me siento complacida con el servicio prestado muy buena construcción y confor buena seguridad para las pertenencias almacenadas buen trato y transparencia muy agradecida con el servicio Una excelente limpieza ambiental gracias

Fast

Fast , friendly Excellent service. Thank you for helping my move ?

Facility seems clean and secure

Facility seems clean and secure. Very nice climate controlled storage units.

You guys have been great I've had no...

You guys have been great I've had no problems getting in the gate and getting to my storage unit

No complaints

The lady that helped me was super nice, friendly and patient. It was clean and the prices were reasonable.