Public Storage - Shawnee - 12716 W 63rd Street

Great facility, Super staff, very affordable

Great facility, Super staff, very affordable

Easy to use

Didn’t care to be force to pay for insurance when my belongings doesn’t amount to much but I understand.

Easy Access, Great Location

Reservation and Contract Process was Quick and Easy.

Friendly but disappointing service.

My disappointment is that I had reserved a 5X10, by the next morning, less than 24 hrs later it was not available. Although I had “reserved” it. So I had to get larger and pricier unit because conveniently no other 5X10 were available. That was very disappointing. “Reserving” meant nothing. I feel I should have been given the 8X10 for the 5X10 price since my “reserved” unit was given away.

So good

It was good easy to come in really clean place it was my first time take a storage place but I can said y experience here was pretty good

Great first time experience!

First time using a storage unit. I think I’ll be doing it again at this place!

Overall a good place

Overall a good place. My facility was just difficult to maneuver my 16' box truck and the shoddy blacktop was hard to use a dolly.

Quick and easy!

I did not know that I had to have insurance!

All was great from the original call...

All was great from the original call operator, quick call back and friendly helpful person on site,

I do not like that the facility closes so early.

The manager was friendly and helpful, but the facility itself only had one way in and out which made it very hard to get in and out with a trailer. Plus it closed at 9 PM, far to early for my needs.

It was ok... but was a little deceitful.

nice clean facility, I got the unit I wanted, got a great online promotion. I called to talk with someone before reserving the unit and going in to pay for it. I specifically asked on the phone what was the total price and if there were ANY other fees. I was told there were no other fees, just the $1 first month, and the $24 admin fee. I knew I would have to purchase a lock from what I read online, but was told there were no additional fees. When I arrived to pay for the unit, I was charged a mandatory monthly $15 insurance fee. I needed the unit, and like I said, I got a good rate for it, but really felt like a bate and switch. The lady at the location was very nice and apologetic, but still, whoever I spoke to on the phone straight lied and missinformed me. thank you

Good attitude

When I arrived at the place, Katy was very friendly, taking a few seconds to welcome me despite being busy. Those little details make a difference in good service. Thanks Katy and always keep that good attitude

The people who helped me were nice...

The people who helped me were nice however I have a couple of things I must say , The unit has two lights none of them are working and when asked about it I was told " no electricity connected to the unit" , the second thing is there was about 4 feet wide and about 2 inches deep of a mixture of water and ice in the front of the unit making the moving extremely difficult Mohamad almohimed 913-710-7760 Unit D 17 Thank you

Easy to rent here

Ashley did a great job finding me the unit I wanted. Fair price and easily done.

Great location, Taunya the manager is super friendly and got me into my unit very fast. The property is always clean.

Staff is great, units are spacious and clean, however roads are a bit narrow so you can't navigate a uhaul past the first row upon entry unless its small.

Great experience! Glad all other reviews and came here! All my questions were answered and Tonya had best customer service ! Gate hours are from 6am to 9pm which is great . Property super clean will recommend if need storage to come here

Excellent service.

I was contacted right away to setup an appointment, everything was clearly explained to me while I was there. The person who was there was friendly and courteous. I would definitely use Public Storage in Shawnee KS again.

Gated Storage and great experience so far. Be sure to read the fine print and compare contract options before signing. Four stars simply because gates lock at 8 p.m.

Taunya was amazing, help with every question I has and was able to get me in the right unit with the right merchandise to follow. Thank you! Definitely recommend.