Public Storage - Mission - 6560 Foxridge Drive

Poorly maintained

No person to answer questions.

Hours are convenient

Hours are convenient, location is easy to access, staff is friendly, and the unit is clean. I feel safe keeping my belongings here and going here alone.

I HAVE HAD A UNIT HERE MULTIPLE TIMES...

I HAVE HAD A UNIT HERE MULTIPLE TIMES AND HAVE YET TO HAVE A BAD EXPERIENCE.

Great

Great, clean, convenient, Rachael, very nice

Great place to use for your storage needs!

Public Storage is easy to use, and has some great products to assist in your move or just help with your storage needs. Conveniently sized units, secure, and easy to access. I'm very satisfied with my experience. And will be using them for a long time to come. Thank you Public Storage!

Stacy is awesome!

Stacy is awesome!! Very clean storage facility. Meets my needs perfectly.

I rented a storage unit the first part...

I rented a storage unit the first part of February of 2019, paid at that time for 2 months to start. Bought a key for the unit from public storage, when the employee went with me to put it on, the door would not allow the lock to fit, the employee put the public storage cylinder lock back on and told me she would call and have her maintenance man to fix it the following week. When I called at the end of the following week to come and get the key so I could come and start putting things in the unit I had paid for, she said it was not fixed because her employee was cleaning up snow. So in order to use the unit, I would have to come only during office hours for them to come and take off the office key to use the unit. I work and that does not work for me. To cut to the chase, it is now March and I still don't have a key to the unit I am paying on. I have never had a call from the office, no updates, last Saturday my daughter went to put things in the unit for me (I am 70 years old) when they went to the unit, it was blocked because of lack of payment. Remember, I payed for February and March on day one. Back to the office, their mistake, still the unit is not fixed. I have already paid someone to put my things in the unit and don't feel like I should have to deal with this on going stress. I have been patient, but I am tired of such disrespect and irresponsible treatment. I will be owing again at the end of the month and still have not been given the key to use when the office is not open. I don't understand why this had not taken care of.

I unloaded at 6pm Nov 30 there were no...lights

I unloaded at 6pm Nov 30 there were no lights on in my units row or any of the rows near me. It was foggy and drizzling. I had to use my car's lights . This is unacceptable. I will be moving out of this facility this week. My row doesn't even have a letter. Very unhappy. Stacy has been great but there is only so much she can do.

Clean friendly and well kept

Clean and well kept

I found the staff at this facility to...

I found the staff at this facility to be extremely helpful and knowledgeable.

Kandice was very helpful in helping me select the right size unit. She was even kind enough to give me a follow up call to ask how my move went!

Fast and friendly, working with Kandice was a breeze. Great location and we were able to get our unit within minutes and start moving in right away. Also LOVE no contract. Only need to give a 2 day notice to vacate!

Kandice did an awesome job explaining everything and was VERY accommodating and patient with us! Keep up the good work!

Excellent customer service from Kandice. She was more than helpful when my husband and I went in to rent a storage unit. I would recommend this location to anyone looking for a storage rental.

A very huge thank you to Kandice for being so helpful when I needed short term storage. She was very nice and helpful to me and my family. She answered questions and helped us fill out all our paperwork. She also personally showed me to where our stall was and gave some great pointers in how to protect our items.

great service

This is my second time renting was a easy experience fast friendly very helpful all 3 ladies were helping and they are very easy on the eyes

Good experience, but...

Nicole was fantastic and professional. My only complaint is that I am paying for an air conditioned unit, yet the AC is broken. It's almost fall, so not too worried. But I have things that will be damaged if they are there next summer and there is still no AC.

Great

Great rental experience!!