Public Storage - Fishers - 13720 E 118th St

Very smooth process

Highly recommend this clean/climate controlled facility.

Great place

I recently utilized Public Storage for my storage needs, and my experience was exceptional from start to finish. The facility was clean, well-maintained, and secure, which gave me peace of mind knowing my belongings were in good hands. The staff demonstrated excellent customer service—friendly, knowledgeable, and always willing to go the extra mile to assist with any questions or concerns. The process of renting a unit was straightforward and efficient, with clear communication about pricing, terms, and access hours. I was particularly impressed by the security measures in place, including gated access, surveillance cameras, and individual unit locks, ensuring a high level of safety. Additionally, the facility’s convenient location and extended access hours made it easy for me to retrieve items when needed. I highly recommend Public Storage to anyone in need of a reliable and professional storage solution. Their commitment to customer satisfaction is evident in every aspect of their service.

Quick entry and very clean and convenient!

Harry at the front desk was great! Signed me in quickly and gave me all the options available. Great value with the sale going on ! Really like the facility, nice and clean, and feel safe.

Easy and convenient booking process

My experience reserving a rental unit here was fantastic! I was able to do the entire process online and it was very simple and easy to understand. Accessing my rental unit using the app was easy and convenient as well! The space was prepared and clean when I arrived.

Great place to store anything!

This is a clean safe place to store anything. It was easy to access and to store all that we needed to. The hours to access and the cost per month is also great! Highly recommend!

Good service, nice facility and a great location at a competitive price.

Good service, nice facility and a great location at a competitive price.

Amazing staff support

Terry the manager called me as soon as I reserved my unit. She answered all my questions. I’m a sales representative for National Geographic Learning for School districts. I’m extremely happy for a friendly, responsive staff.

Great place

Easy to access, good value, great staff

Location is excellent

Location is excellent. The customer service was great. Place is very clean and secure. This is the third time I have used Public Storage. I like that they offer climate controlled units. I'm happy to continue working with Public Storage.

Great!!!

Love being able to move in on these hot days and enjoy the a/c and being able to park your moving vehicle inside while you get things out. You can move in while it’s raining! Cheap and affordable and secure!

Very satisfied with the staff (Linda)...

Very satisfied with the staff (Linda) and the cleanliness and ease of entry to the units. Our only complaint is we were told the first two units would be $1.00 each for the first month yet we were charged more for the 2nd one, told we'd we credited the difference. Natasha called the next day & said it was declined. I told her what we were told so she is checking on this & I'm giving a 5 star only because I am believing they will be trustworthy & give us what we were promised upfront. However their Covid-19 policy is over the top. Husband and I came in together. Rules say only 1customer allowed in at a time. Absolutely ridiculous when the customers are a married couple. Definitely overkill! ????

Like it

If only it was 24/7. , other than that its good.

First timer

The lady in the office was very nice and gave me all the info I needed to move in.

Highly recommend

As a first time storer, I don’t have anything to compare to, but Public Storage made the renting and move in process easy and affordable. I would highly recommend this location to anyone looking for storage of any size.

Highly recommend

As a first time storer, I don’t have anything to compare to, but Public Storage made the renting and move in process easy and affordable. I would highly recommend this location to anyone looking for storage of any size.

Would recommend to a friend

This facility was thorough in explaining the storage process to a first time storer. Pricing seemed fair, fees were well explained. There is covered loading/unloading garage-like area to keep you and your belongings shielded from weather.

Very quick easy and painless experience

From walking in to walking out was all in all a very quick informative and simple process.

Friendly staff, clean units with good security

Van was super friendly and helpful. He was able to find me the perfect unit for my needs. I appreciate that they provide carts to help move my stuff from my car to my unit.