CubeSmart Self Storage - Rockford - 3015 N Main St

To hot upstairs

Really got upstairs. And men's bathroom was really gross

Very Nice place.

Good location, was near my home.

Great people

I was greeted with great attitude and great personality.

2 little details found out at the move in

My only 2 complaints are the added costs that were sprung on me at the move in. There was no mention that was easily displayed on the website when I made the reservation. The insurance required was not made known until check in. Also the need to have my own lock came as a surprise. When the manager called me a few days before to confirm the move in date, it would have been nice for her to asked me if I had both of those items. Very disappointed that those 2 additional items were needed.

Good clean facility

Thank you for your clear and clean facility

Great customer service

The building was nice and clean but felt a little bit to warm. we were sweating unloading and then going back for more in the freezing weather.

Great communication while reserving unit.

Every step went very smooth, reserving, and moving in.

Price was right

My unit is at the absolute furthest point on the second floor of the building. At the end of check in I was advised by staff that they should receive all "fives" on the review.

I would recommend

However, warn them of the cold and unhelpful customer service.

Nice and Cheap

Juan was very helpful and nice. I actually need a bigger unit and he accommodated me, while finding a decent price.

Was really helpful

They were very helpful up front anemd made it easy to understand what i would need when i got there

Seems secure

It seems pretty secure but I wish the indoor units had more sturdy walls. Also, if you wanted you could look into neighboring units with a ladder which I don't particularly like.

Nice place, Hard to get to.

Nice place, nice people, good prices. Hall ways too narrow, Lighting to dim, and auto closure of door in use is dangerous. Place is not easy to get to with large truck.

great price, location and customer service

Brian was great walking me through how to acess the building and showing me where my unit was. Very friendly. Location is good.

We were looking for a place that was safe and clean and we found it at Cubesmart. Everyone that was there, was so nice.

Great Experience!!!

Moving in this weekend. Seems easy and convenient to move boxes and packages to my unit.

treated very well

He made me fell better...

When came in for my cube, (I think his name is Brian) made me fell better, about putting my things in storage.

got a climate control one for same price as exterior non climate controlled and it closer to home too.

Very friendly efficient staff, nice clean plce