CubeSmart Self Storage - Wheeling - 1042 South Milwaukee Avenue

Easier than expected!

It was easy to reserve and get into the unit, and I was pleasantly surprised by the app access. No more getting out of the car to punch in a code you can't find! The woman working the desk and helping me was super nice and helpful.

Monthly price was the lowest

Its a no-frill storage space. I hope they replace the light bulb. I was surprized by the admin cost and monthly insurance cost, and the lock cost. I wish I could have just bought my own lock.

Easy reservation online.

The reservation process was a breeze. They emailed the unit number, gate code, temporary combination lock combination, and a map showing the location of the unit. When I arrived there was a welcome bag on the floor of the unit that included a keyed lock that was included in the reservation fee.

Friendly

I initially did everything online to get web special. Once I got to facility, rep was very friendly & helpful.

Normal

As a result, the prices differ from those stated on the website, where it is written for a 10x5 room the price is $ 26 and the first month is free, in the end it turned out that it is free at a different tariff, but there is no such offer in my tariff, although when booking online it was written that there is, you need to pay $ 12 per month for insurance, although I said that I do not need insurance, I need to buy a lock from them for $ 20, although I said that I have my own, administration fee is $ 25, in the end I paid for the first 2 months 120 $, and while reading the site I thought it would cost 25 ~ 30 $ for the first 2 months))

Easy

Betsy is great at helping moving in. Everything was smooth and online

Very clean and great staff

Very pleasant experience and would recommend to friends.

Very satisfied

Friendly fast affordable clean units

Very clean & nice

Nice units, very clean, good customer service. They do require insurance on the unit. So it increased the price. If it's required, it should be included in the price. Overall, nice place.

Storage unit seemed really small for the price.

Storage unit was small but we managed to fit everything in it due to the high ceilings. Great customer service, my kids loved being able to ride on the golf cart to see the unit. Price is good if you need a small unit.

Good location and affordable

Very friendly staff and good location. I would recommend it.

Great Customer Service

Even the interior units are easy to access (down a very short hallway). The staff was friendly, helpful, and informative.

Good value

Reasonable pricing and good location

Betsy did a great job and is extremely helpful and kind.

I just wish there was full disclosure about the mandatory insurance and the $10 administration fee for the move-in truck before I decided to reserve the space.

Clean, convenient location and great price.

I was very pleasantly surprised at the cleanliness and nice people. They even escort you to the unit via golf cart. Would very definitely recommend to anyone.

Fantastic facility and staff. Couldn't be happier with my choice.

The day we moved the temperature was above freezing and the snow was melting. There was no salt on the roads to the storage unit (between the units) and the road was covered with ice. I almost fell a few times. This could definitely be taken care of better. Otherwise the service was very good.

Very Helpful and a simple process. They had what I needed and cheaper then their competitors!