Public Storage - Orland Park - 15359 S Harlem Ave

Good price bad access

The hours for access are ridiculous and need to be extended to at least dusk. Also the facility needs to be updated, the blacktop is old and crumbling (potholes) and a lot of the roll up doors need replacing

No one is there at the facility

Twice I’ve been to the Orland facility. First time I waited 15 minutes. Second time, no one ever showed. I had lost my gate code,yes I know my fault. After many phone calls and an hour of waiting someone got me the code

Thank you and have nice day

Great service and friendly people easy to find unit and clean

Fast service

I found the service very fast and efficient. That's all I have to say.

The person who checked us in was fantastic.

Great customer service. Clean and dry unit!

Top Service

Great job Andrew I am very very pleased with my service

Good Service

I would like to say that Andrew provided great service to me and I have no complaints!!

Wonderful Service

Andrew did a wonderful job with the customer service that was provided to me .

Great Service

I like to thank Andrew for the great service he provided to me. He has excellent customer service skills and he was very helpful. I also referred a friend!

Moving made easier

Moving is stressful. The people at Public Storage in Orland were very helpful from start to finish. I wasn't sure what size unit to rent. I explained what I had to store, and they recommended the size they thought would be best. Everything fit perfectly. Additionally, they have all of the boxes and everything you would need right in the office. The $1 for the first month's rent was a nice touch as well.

Ebony and Crystal were excellent to...

Ebony and Crystal were excellent to work with! They helped me find a unit and moved me in right away even though I was dealing with a tough and unique situation. I'd highly recommend this location!

Michael at Orland Store very helpful ...

Michael at Orland Store very helpful This is the first time I ever had to use a storage company Michael really worked to see where the best prices were available .

Great service

Great service! Very helpful! Couldn't be happier!

It doesn't appear that the person that...

It doesn't appear that the person that I have had that last two encounters with possesses customer care. She is very short with me as if she knows me from some where with an attitude. On Saturday, she told me that she cancelled my rental because she called and I didnt answer. I came in on Friday and conducted the business and told the very nice lady that I would pay on Saturday when I finished packing the truck. On Monday, I called and informed the lady that I needed an additional storage. She stated that she was going to lunch and would not return until 2:15, I stated great because I was still packing. However, it took me longer than planned. When I arrived at 5:00pm, she told me it was 5:00pm and that I could not rent another storage unit because it was too late,. She then asked can you put the items in your storage. I told her no. As a result, I left and rented from some where else. She has basically indicated to me that I am not wanted at this location and that I should go find another storage. So, I did.

Diona was sincerely helpful and great...

Diona was sincerely helpful and great at her job

Clean and brightly lit at night

Clean and brightly lit at night. Large hand trucks available.

Dawnya

Dawnya, made me feel welcomed. She have a great personality.

Dawnya was fantastic! Great service and friendly!

Dawnya has great customer service skills she was a pleasure to work with.

Easy set up

Easy set up, clean unit, clean facility