Public Storage - Carol Stream - 440 E Saint Charles Rd

Excelente servicio

muy amable y servicial nos ayudó mucho gracias

Huge, clean, well situated

Massive facility with plenty of options for storage. Tucked away in a lower traffic area with multiple gates to get in and out. Very nice facility. I’ve rented at 5 different storage facilities and this is my favorite so far.

10/10

Very easy to access. Clean and friendly customer service

Good Value

Liz,the facility manager was ever so helpful, knowledgeable and accommodating. I elected to rent the 5' x 10' inside unit. This is the first time we rented a storage unit.

Amazing!

I love the self check in option and how easy everything was!

Did not work as well

Place is clean room we rented is indoor great to have air. Only would perfer more carts but besides that all good.

Needs many improvements.

Unfortunately, I had no choice to move from another Public Storage facility to this one. I was told that the facility was heated, but it's not. There is no lighting inside the unit. There's an overhead access door however there is no ramp. There are not enough carts, so I had to purchase my own. Poor snow plowing job. Ice everywhere.

They don't plow or throw Ice melt down

I was very disappointed when after a snow and ice storm there was absolutely NO attempt to plow or otherwise make the walkways and driveways safe to walk or drive. This site does have a site manager so its perplexing why they couldn't at least let a snow removal company in through the gate. Had I reviewed the site after this storm and seen how difficult it would be to simply walk into the building I would not have chosen this location.

Great

Fast and easy, staff was great accommodating my las minute request.

I use public storage for are company...

I use public storage for are company because are warehouse space is max out and because public storage always have the space We need and great service to us and great price as well. Thanks again for the great service.

Chris was wonderful in helping me...

Chris was wonderful in helping me reserving my storage unit at Public Storage. Great service!

Nice facility

Nice facility. Provides adequate storage for my needs.

Great customer service

Great customer service

My experience at Public Storage was...

My experience at Public Storage was great, I was, however, caught off guard by all of the hidden fees - the lock, the insurance, the one time set up - wouldn't it be great if you simply listed a basic price without all those hidden fees?

Everything you expect from a storage...

Everything you expect from a storage unit

Wouldn't rent a storage locker any where else!!!!

I have to say, the 2 girls there were so nice and polite. I have never rented a storage locker before and they explained everything thoroughly!!! Got me the PERFECT storage locker, not too big, not too small!!!! I wish that more people were like the girls there!! Thank you so very much!!!!!!!!

Everything went very smooth and timely...

Everything went very smooth and timely to check in

Great location for us

Great location for us. Very helpful staff. Easy access but a bit pricey.

A solid storage option

Pretty good setup. No frills but lots of units available when you need them. Drew was helpful and informative. The only thing to know beforehand is that there's a small monthly insurance fee from Public Storage to cover damaged goods. Other than that, everything was as communicated.

Laurie the manager was great. Let me know all of my options before renting. Very helpful. Would definitely rent here again.