Public Storage - Elgin - 830 Steel St

Excellent at providing their services

This facility is not only excellent at their customer service they are also excellent in insuring that all my needs were met Pleasure doing business with the 830 Street Elgin Illinois public storage Location A satisfied customer

Fantastic!

So easy to book, one of the best prices around, easy to follow instructions, clean facility, and more! This was a great experience and I ran into no issues when reserving or moving in! Would highly recommend.

Easy

Easy, pleasant

I rented a unit months ago and Paula was the one who helped me get situated, now I down sized and she was such a help to find one, she explained it all made sure everything was signed and expedited as I was running around doing errands to get to work. She is the type of customer service you want in any company!!! Keep her!!!

Paula has been incredibly helpful to me in my transfer today. She went the extra mile on everything and got me the best price. I have been storing my things here for 3 years and today this transfer cut my costs in half! Thanks Paula!

Kelly and Kaylee were phenominal!! Very polite, friendly, observant and offered suggestions for us to consider. Made process so easy as well! Great experience!!

This Location seems to have better rates & availability then some of the other locations. Paula was extremely helpful in help us to upgrade to a bigger storage. She took time to explain everything to us & answered all our Questions. She was even able to get us a bigger storage for less money then we were paying before for the small unit. INCREDIBLE!!! She exceed our expectations & i hope she gets rewarded for her great Customer service sooner rather then later!!! Thanks Paula!!????

Convenient Location, friendly & accommodating staff, reasonably priced.

I wish there was a dumpster on site or even a garbage can. Other than that, so far so good.

overall just what i was looking for

Looking for a storage may have been a costly thing but no since I was looking for something short term without costing alot. Angela was very helpful and made sure I understood everything there was to offer.

Great! Customer service.

I was very impressed at how the employees handle a new client. So very helpful to get the right fit for me. At each location in Elgin- Paula & Laura Jo were SO HELPFUL!! Very appreciated that they made my experience with moving & finding a storage less stressful.

great location, great price

the public storage on chicago st in elgin illinois was great. the price was god for the size of the unit. They even have automatic payment so you don't have to go there every month to pay on it. My only complaint was that my door stuck sometimes.