CubeSmart Self Storage - East Peoria

Life Savers

Having to move in a hurry for my career, Michelle was outstanding. She came through in a major way when we needed it the most. It’s hard to find good customer service let alone great service. Thank you Michelle, I’ll be referring everyone in need to this facility.

Pleasant experience

I had a pleasant experience. The customer service was good. The unit was clean. Price was decent. Overall experience is good. Needs to be 24 hour access.

Clean Friendly Facility!

We have used this facility many times. The staff there has always been friendly and helpful. I have referred family members and friends who have needed and also who had used a competitor facility and have actually moved from other and to this location.

Storage Move in

Office lady was very professional and nice and even helped us out when we had an issue .. This lady deserves a raise for all the awesome work she is doing ..

cheap rent and sturdy but expensive boxes.

I like the business. Faith the office worker was very positive. My cube was very clean. Accessibility 6 am to 10 pm was good. Faith made my gate pass code easy to remember and helped with boxes when I returned them. They charge a $20 a month for a mandatory insurance. Your own apartment renters policy will cover that for less or with no added fee to re-insure.

Great deal

Great deal nobody compares to this storage after the mandatory insurance the current deal is still better than anything i found for a 10 by 20 .

Great place

It's was nice but don't have uhual truck

Fantastic

Service great location good spit

Great experience

Great experience. Very clean and helpful staff on site. Will continue to use and recommend to others

A good experience

Very helpful employees, both office and unit were clean.

Very Helpful....

I had reserved a unit for my son who was moving from Jacksonville Florida to Hawaii. It is not cost effective to ship his belongings at his point. I checked in at the office with Michelle to finalize everything before they arrived back home on 7/20. She had my information ready, she took me to see the unit, which we chose a climate controled unit and it was very clean and nice and cool inside the building. We went over all the paperwork which she explained throughly as well as the codes to get in and out. I'm very pleased with the unit we have and the help I received at the office. Thank you!

Affordable Pricing and Excellent Customer Service

I was able to secure a great deal online on a storage facility at an affordable price. Paperwork was ready by the time I arrived at the facility, and the customer service agent was very helpful in answering all questions. She provided a thorough overview of all of the information I needed regarding access, payments, and after-hours access.

Very friendly staff who helped me through the entire process.

Very clean facility, friebdly, helpfully staff, easy to go through process and easy move in. I recommend this facility!

Everyone was very polite

I needed a bigger storage area and they really went above and beyond to help me

Good location for what we needed.

Prompt, friendly service and nice, clean space

First time using a storage unit. Couldnt have gone any better. :)

Kris at the East Peoria location is wonderful!!

Good service

Good service .

It was fine

Not the greatest customer service

It's a wonderful place

I would differently tell all my friends to get a storage space their its it's very clean and welcoming

Exactly as advertised

Storage unit was as described in the ad, staff were friendly and helpful and we were in and out in no time at all! I highly recommend this facility.