StorageMart - 13th & Railroad Ave

Customer service was outstanding!

Ashlie went out of her way to be very accommodating, and she was lovely!!

Service with a genuine smile!

The amicable staff was very friendly, appreciative of good business, helpful, and knowledgeable about available products and services (also repeatedly commented about he she truly enjoyed her job - this fact was clearly evident).

Very friendly and professional

I am very pleased with the storage unit I got.

Very friendly

Very clean and easy to get into

Transferring unit from across town during a move

Aschlei was efficient and thorough, all with an incredibly upbeat disposition.

Clean units, good service

My experience was fast and easy. Units were clean and well kept.

pretty smooth

pretty straight forward. explained the ins and outs! very friendly

Excellent customer service.

Ashley was very courteous, friendly, helpful and informative!

Great customer service

Very clean and customer service friendly!!

Fast, efficient, clean.

Customer service agent was very friendly and efficient. Signed up online at 10 am, had a confirming call shortly afterwards and after a brief time at the office for the paper signing, I was in the storage unit right after. Unit was clean.

They make it easy

Great customer service!!! I called the number to inquire of a storage unit and they made it a simple process. The unit is perfectly clean I was very impressed with the experience

Great!

I moved from one storagemart to a closer one to where I live. The transfer and move was seamless thanx to the great customer service. Recommend Storagemart to all!

Jean Marie was great to work with

Everything with our move in went very well

Amazing customer service

Jean was amazing. I arrived to the storage mart and came across one unit that after seeing it realized it was too small. She was able to promptly help me and get me into a larger one without any issues at all. Amazing customer service.

very clean and in great condition

Love the fact the door easily moves up and down and that the place feels so clean! Makes me feel better leaving all my things out there.

Definitely better options than this place.

From the moment I walked in the lady at the counter just wasn't friendly. The guy I booked the unit with over the phone didn't take all of the information he was supposed to from me and she kept complaining to me about how him not doing his job which I find to be innapropriate business practice. I had a large uhaul with a car attached parked in the entrance and she told me I had to move it and park it in the street even though no one else was there and it wasn't the kind of street you can park on plus she said I couldn't pull into the lot to turn around so I had to back that thing out into the stree. It also turns out my actual unit wasn't at the location I was instructed to go which was a pain. It is very hard to drive around in the area with the storage units and the streets are very small and the turns are difficult to make. Furthermore I ended up paying 150 for a unit that isn't climate controlled and I know other places have ones that are for cheaper even but I was out of time and just had to do it. Even with the first month free special there is still a few pointless charges you have to pay so your free month is more like 50. So in summery my advice is to move on and keep shopping.

Very helpful service

The agent took the time to help me decide on the best option and explained the rental documents thoroughly. So far, I'm very satisfied. I only gave 4 stars because this review is based on just a first impression.

Fast, efficient and convenient.

Although there was a slight discrepancy from the on line pricing and actual cost, l was very pleased with my overall rental experience. I received a timely call back after my on line inquiry and was moving in shortly thereafter. The space was clean, secure and easy to access.

Everything excellent so far!

Employees were super! Helpful, pleasant, and made everything go so smoothly. Very grateful for them!