StorQuest - Honolulu / Moonui

Best Price Best Location

Although the staff is very nice, I find the ad for "$1for the first month" misleading. After fees and taxes it still came to about $60. Then I had to buy a key again for the 4th time I've used their services, they said they had used ones for free but not today then when they realized my unit needed 2 keys, then I got a free used lock. Regardless, I will always use this place for my storage needs. Overall they are the best on Oahu.

Great for space

I was surprised how affordable the space was and am pleased with it. I am on the third level which requires a ladder but if you can carry a box or two up some stairs it should be no issue. The staff were helpful and got me the best deal. They know their jobs well and are friendly and helpful.

Excellent

Superb professionalism, lady went above and beyond to ensure I received great customer service.

Very courteous staff, easy process and clean facility.

I made my reservation online, which was an easy process. In the office I was offered more options that ended up better sitting my needs and being more affordable. Overall the best experience I've had renting a storage space.

Aloha

Clean facility and friendly staff. Stephanie & Cheryl are awesome. Love their can do spirit.

Aloha @ it's best

Love how they greet you & make you feel welcomed. Clean facility & staff is always welcoming and helpful. Cheryl & Stephanie are very helpful & informative. Love their work dynamic & how they help each other help their customers. Would definitely recommend.

Excellent Service & Clean Facility

This facility is one of the cleanest ones that I have been to. The staff is always welcoming & helpful. Awesome & reasonable prices. 10 out of 10 would recommend.

Great customer customer service

Staff is very helpful, I need help going up the stairs to enter, they came out to help me

Easy process, good customer service.

This storage facility is located right next to YB, convenient for those shipping stuff to Oahu. Easy process, helpful staff.

Helpful, friendly, and courteous staff with a clean and safe facility.

It was our first time visiting StorQuest. It was a positive experience because the staff at the Moonui location was friendly, helpful, and courteous. We were impressed by the cleanliness of your facility. The storage enclosure and bathroom were very clean! Thank you very much for your positive and welcoming atmosphere!

The staff is terrific at communicating and is extremely friendly.

The facility is extremely clean and well maintained, the staffing is very good at explaining the details of the storage unit. I showed up that day and the process to finalize the unit was very easy. I would definitely look into using this company again for any storage needs.

Customer Service 10/10

Cheryl was amazing. So nice and friendly, she made the experience 100x better!

Great customer service

Clean, affordable, and great customer service!

Highly recommend storing here

It’s affordable and perfect for storing my things. This is the first time that I’ve used a storage place but my experience with StorQuest has been awesome. I was really impressed with the different sizing options they offer and the cost is affordable. The location is great for me, I live in Kaneohe but I work in town and it’s the perfect spot for me to drop off or pick up my things. I highly recommend storing your things here.

Ainahaina

Peaple so nice and strage are so clean

Great customer service. Very new clean & secure

Cheryl was very professional & efficient. All questions answered w/a positive attitude. Facility is very clean & conveniently located.

Great service!!

Cheryl and Jacob were both very friendly and very helpful! Some of the best customer service I’ve seen in a long time. Facilities were pretty clean with nice looking buildings, good lighting, good security, etc. 10/10 would recommend!

Storquest's Honolulu Moonui facility is fantastic!

Jace and Cheryl set me up into a very clean unit. Can't say enough hood things about this facility.

Nearly perfect

Perfect place except I wish the gate was open a little later. Otherwise a great place.

A little confusion but Quick & friendly

Found on line and called the number. Tho at first I was told that there was a little bigger space for the same amount and wasn’t told to few things. 1-That there would be insurance added to the amount 2-gave me a little bigger space But suggested that I buy my own lock. ( I was on a tight schedule and had to purchase a lock before coming to the store. So I purchased a lock. 3- I also asked if they sold it there, he said no. After that conversation and completing the questionnaire I went to a hardware store and bought a combination lock. To my surprise upon arriving in the store, I saw a wall of locks for purchase. At first it didn’t matter but when I was given a lock it had a special key for this particular space. I did not like having a key to hold/keep. I like having a combination. Non the less, I went in that day as I had 2 days to find a space. Got in and found a convenient spot as I was clearly showed how to begin process from beginning to end without delay. The clerk who was working by herself at that afternoon actually turned my little disappointment around which made the whole process completely worth the while.