Public Storage - Suwanee - 3900 McGinnis Ferry Rd

Unit was very clean

Unit was very clean when I opened it. The online reservation process was easily done.

RV storage

Various sizes of units from small to large enough to hold a RV.

Able to reserve what I needed online before having to physically go in

I was impressed with the items that are in the lobby associated with moving and packing. The property is located up the street from where I live which was just right for what we needed.

Excellent service

Excellent service, fast, answered all my questions! Highly recommend

Charged more than suppose to be

I was charged for things I didn't approve of and show it stated in the agreement policy that I had a choice but the lady that helped me not once told me anything from the policy about insurance and the lock. She just took it her own matter to charge me for there lock and there insurance and on top of all that I seen on my email statement I was charged almost $8 for tape that I didn't ask for.

Staff is friendly

Staff is friendly, pleasant and very helpful. Units are clean and locations are many so very easy to find a convenient site. Also they offer lots of online deals which outweighed other storage facilities in my decision to choose them.

Wonderful in everyway.

Great facility and great staff. I would highly recommend.

Good location, friendly staff, smooth process

After my mom suddenly passed away, we needed to get her house sold, but my siblings and I either live out of state or in apartments. This made it hard for us to choose what we should keep of hers and what to give away, so we decided get a storage unit instead. I had a great experience moving in. I made an appointment online to see the storage unit that I chose, and the appointment was smooth and very quick. Every question that I had was answered, and the move in process was very easy. They even provide a dolly for moving multiple boxes at a time free of charge. I have only been renting for a couple weeks now, but haven't had an issues, and the staff is always friendly.

Very easy process

Very easy process. The person I worked with was nice and knowledgeable.

Great manager at this location and ...

Great manager at this location and Great customer service manners!!

Easy to work with!

Easy to work with!

The "$1 first month rent" is great and all, until they hit you with the admin fee (even online when it's all processed electronically and no physical admin's are needed). Other than that, I'm fully satisfied with Public Storage. Due to the deceit... I give a happy medium of 3-stars.

This is my second time using public storage at this location and I have had a great experience. The facility is very clean and the staff is very friendly. Mike was my friendly customer service guy today and he was very pleasant and very helpful. Danielle is a great manager and she is always smiling and Pleasant. She makes it her business to know her customers by name, which is very nice.

I have only great things to say about this Public Storage! It is kept clean, and well lighted. I especially appreciate the helpful staff... Danielle in particular!

Danielle is such a warm and respectful lady. She is always pleasant and eager to help with any issues. She knows me by name which is impressive and makes me feel special. I feel that our valuables are well kept at this facility. Thanks for all you do. :)

I have rented 2 units over the last 3 years. Switching from larger to smaller was seamless, but now I no longer need any. In the 3 yrs there, the facility was always clean and well maintained no matter when I went. I always worked with Danielle who was professional, very personable, and always helpful on the phone or in person (and in person she always greeted me by name!). I lived 32 miles away from the facility but kept my things there. Not only were the prices more reasonable, I was confident of the safety and cleanliness and appreciated Danielle's excellent customer service. Would recommend if needing a unit.

Good location, good attitude and kind service.

We liked the location. The female manager was very kind, pleasant and knowledgeable. She took time to show our unit and answered all our questions to satisfaction. We felt very confidant in dealing with her. The location is very convenient to us. The facility is well maintained and very clean.

Great customer service

Danielle was awesome; professional and courteous. Would recommend to others

Clean, secure, convenient. What more could I ask!

Great location. Very clean and organized.

Great Experience!

I have never used a storage facility. Public Storage is clean, spotless in fact. I feel safe there and access is easy. It's been a great experience.