Life Storage - Savannah - Abercorn Extension

Awesome Experience

The personnel called me prior to my arrival. She was prepared when I arrived at the ETA time. Information given was very understandable. Smiles and eye contact Thank You

Great Facility

The move in was very easy and the staff pleasant to speak with. I was able to do everything online and using the code to the gate got to my clean unit with everything ready for me to start the storage process.

Hot and elevator has been broke for awhile

I have an account with the life storage on abercorn street in savannah and the elevator has been broke for awhile and the office has no idea when it will be fixed. I pay too much money every month for something as simple as a elevator that goes 2 floors to be broke and no one has an idea of when it will be fixed! The hallways and stairwell are extremely hot! My stuff better not be ruined when I pick it up due to it supposedly being climate controlled and it feels like a sauna in there! This is insane and needs to be addressed quickly!

Well trained and courteous staff. Trusted the quality of their service.

I needed a place to to declutter my home for staging. I was lucky to find what I needed nearby at Life Storage in Savannah. I found the staff to be knowledgeable about the details of the company contract. They were able to answer my questions and made sure I clearly understood everything before signing. The space I was given to fit my needs was clean. I purchased one of the locks on display in the office and was happy to find the key could not be removed unless it was completely locked. I like the secure entry and exit requirement; this along with the camera surveillance, this particular kind of lock only enhanced my confidence in Life Storage. Once I had put my things in storage, I never gave it a second thought, which was a surprise, because I thought I would worry about it.

Quick and easy

Nice facility and very easy to access. Looks like decent security with gated access.

Fast friendly service

Ordered unit on line within two hours I was moving my frist load into my unit

Nice Facility

Agent on duty was very friendly and helpful. Facility was clean and neat and seem to run smoothly. I am concerned that the roll door will not stay up so I am going to have figure something out for that.

nice staff

the staff at office is very accomodating and nice

Easy check in. Very helpful

Very good overall experience. Check in was smooth and quick. Got everything I asked for.

EASY!

Easy, Inexpensive, Short term storage

Moving. Needed extra Space!

Reserved the space on line. Went in on scheduled day and Marcy took our info, filled out paperwork, got extra items needed and into storage! Quick, easy and very polite and friendly staff! The way business should be. Very Pleased.

Fast, Easy, and as ordered.

Everything worked out fine. We have a place to store our stuff now and that helps.

Poor advertising from Life Storage

Checking in June 17th, I understood that I would get half off the first month's rent, but I got half off the rest of the month's rent. Of course I am not paying for a full month when I checked in 1/2 way through the month. I thought I would get half off the first full month's rent. Unclear in advertising. Then I was told I had to have proof of insurance on the spot or pay for theirs which was not on their website. Unclear expectations after I had already moved my things in to unit.

Don't follow GPS! Leads to dead-end!...

When coming south on Abercorn St. Extension, continue until you're close to Cary Hilliard's (will be on Left). Make a U-turn so that the restaurant is on your Right. Bare to the right, and Life Storage 10901 Abercorn St will be in front of you. Other from getting lost for 20 minutes, the service was super great! Employees are very patient, kind, and understanding. :)

Tika the store manager is the best

I'm glad I chose Life storage

Great customer service

Staff was very friendly and explained everything clearly

Good customer service.

Even though the unit we had reserved was not nearly big enough for our needs, they had plenty of other size units to choose from. We bought a 10×10 unit and it's perfect for what we had (16' box truck) We were still able to get the special price they had online for it even though we changed out or unit size in store. They were friendly and patient.

Great customer service

Was great customer service, and in and out quickly...

Easy set up, good deal

So far so good on our unit. We got a great intro deal so the price was right. Set up was quick and easy and the staff was friendly and helpful.

Dirty!!!

I went to the facility a few hours before actually moving in and the unit was filthy. The attendant said she would have it cleaned by the time I move in which was supposed to be 5pm. I got there after 5:30pm and nothing had been done. Then she comes up after I cleaned it and moved everything in and said "oh your moved in already, I was just coming to clean it".