Public Storage - Atlanta - 5711 Roswell Road NE

Close Proximity to New Condo

Definitely located in busy part of Roswell Road, however my new condo is a short distance. The only drawback I have is when I called to get specifics on the current special was told it was in fact the $1 for first month and $29 admin fee..However, it turns out that you must get their insurance even if you have your own renters insurance additional $15 monthly. Just be honest up front with all the fees when a customer calls ahead.Its principle not price, it comes off a little deceiving.

Manager Cecilia is terrific

Manager Cecilia is terrific, helpful, courteous and professional. Location convenient and price competitive. Site could use some cleanup and repairs to vehicle access gate and pedestrian gate.

Clean fresh environment

Clean fresh environment. Helpful friendly staff goes above and beyond.

Leo was a delight to work with

Leo was a delight to work with! I had questions about what size unit to rent,and I didn't feel pressured at all.

My Experience with Public Storage

First time ever renting storage. Short term need, I read reviews on Yelp. Great customer service, I read. Laquita ! Then I met her. Excellent presentation and repoire with clients. Sense of humor, that I enjoyed. I have been in management in Banking and Laquita is a great candidate for other opportunities.

Excellent expierience!!!

Excellent expierience!!!

Excellent customer service

Excellent customer service

Rashand, Always goes above and beyond to attend to client's requests and needs. Great listener and patient when dealing with clients. Very accommodating and great asset to your business. Impeccable customer skills!

Rashand is the best when it comes to customer service. She helped me get in a unit and was there on my exit. Fast, friendly, and made it very easy.

Toni & Rashand are the best! I received the wrong information from the reservations line. They gave me the correct information, answered all of my questions and confirmed me for the proper size unit! I am forever grateful.

Rashand is a nice lady she went above and beyond to make sure I was satisfied and I appreciate her customer service I wish there were more people like her out there

Highly recommended. Rashand was always great to deal with and always had a smile on her face. Great customer service and a clean facility. Thanks for the great experience!

Best storage facility possible

I've posted on other social media review sites about this location. The facility is clean, well kept and easy to use. The manager is the reason this place will receive such amazing reviews. She goes out of her way to make sure her customers get what they need and is happy to help you out. The pricing is perfect. Yes, there is an admin fee and a lock fee to start. Remember tho they only charge you $1 rent, making those other 2 fees not matter (and still less than the one month's rent). It is a month to month contract with a specified date when you can cancel. If you need to borrow their rolling racks, etc, the office must be open to borrow them. Temp control works perfectly. Being there after hours is fine. Didn't feel uncomfortable at all. Cleanest storage facility I've ever seen. If you need to store something, this is the facility you want to use.

Outstanding customer service

My experience with Public storage for the past six years has been satisfing with excellent service from the staff. They met my needs and was very polite and professional. They accommodated all my needs and answered all my questions and concerns.

Sage secure convenient - great staff

Great staff - clean - safe - convenient - What I need where I need it.

Very good service!!

Enjoy using Public Storage for my storage needs..

Great staff, great location, very clean!

The lady who works there is super nice! They keep it very clean, and the location is excellent. I took off one star because they are kind of pricey, otherwise, no complaints!

A very friendly, safe surrounding and pleasant service.

My storage space is very convenient and just the right size. I went to the N. Decatur Road location in Atlanta, Ga 30033; property store number #28136. I received great customer service from Ms. Eva; she is a very pleasant spirit to connect with. Tell her Bonita sent you. Have nice days and nights people, Peace.