Public Storage - Atlanta - 2080 Briarcliff Road NE

Quick accessible and protected

Good security gates and doors that make you feel like your stuff is safe‼️

Nice facility

Great plac but didnﾃ｢竄ｬ邃｢t like being forced to sign up for the orange insurance online. I was able to cancel it in person but should have had that option during sign up. Otherwise all good.

Convenient

convenient and reasonably priced; could be cleaner, but I presume that is because I moved in on a weekend in which there was a lot of activity and they had not been able to clean up yet

Good storage space

Secure location, clean enough, carts available, elevators both working properly, a/c blowing, plenty of parking. All good things. If an edit is necessary at pick up, I will recalibrate my review, but itﾃ｢竄ｬ邃｢s all good upon move in.

Needed somewhere to store my stuff. (Perfect)

I was loved that it was well kept, and the process wasnﾃ｢竄ｬ邃｢t very long.

Storage

The staff were exceptionally friendly and helpful! Convenient location which is clean and secure. Pricing is fair. This storage site really met my needs of moving my twins college studentsﾃ｢竄ｬ邃｢ items into storage for the summer.

Staff super friendly

The staff is super friendly. Place is clean and will serve the purpose of storing my daughter's college belongings.

Price Not as Quoted

The price I was quoted online when I reserved my unit was different when I checked into my unit. My monthly payment went from $115 to $143. No one at this location would honor the price even though I had proof. The staff was professional and polite however, I do believe the right thing is to honor the original price.

Fast and convenient, nice funny staff

Glad I chose this facility, quick set up, all questions answered, get the app itﾃ｢竄ｬ邃｢s great!

Good Service 👍

Everything Was Well And Easy To Use Appreciate The Great Service

Good place overall to leave your items

Decent location overall, the staff was okay to interact with - nothing special but they get the job done. The unit was ready upon my arrival - they have a great electronic notification system to where you don't have to interact with anyone to get your unit - when you open the unit, there's a lock ready for you - they unit was a bit dirty when I arrived but other than that, it was very well secured and it was a decent place to rent.

Wonderful and easy

Clean easy to transport you items and convenient

Be sure to get there before they close!

The staff is nice and the facility is nice. However there is a HUGE drawback in that you have to get a cart from. the front office. That is fine if you're only trying to move things in and out when they are open. But it is really hard when you are trying to move things after hours all by hand with no assistance of a cart. Most storage facilities I've used have carts handy for customers at all times.

Would definitely recommend this facility! Good experience!

Having elevators and being indoors is super nice! And the facility is very clean!!

Young Unprofessional Staff

Not trying to be unfair here: The online reservation and paying was simple and easy. I received my access code and unit number. I only have 1 complaint about the facility and that is the single elevator to move your furniture upstairs on the right side. When I moved my home into the 3rd floor storage unit, 3 other people were already using it. A possible 1 hour job became 3. Having to use an access code on the door to get in and immediately after on the elevator felt a bit unnecessary and slowed down the process a lot. Now for the staff. Luckily I did the paperwork and everything online so I didn't have to interact with them at the beginning but after I finished and needed to return my cart and collect my ID there was no one in the office area. 3 people where there earlier. It already took forever to move in so now there is a line of people waiting. I know 6 of us were sitting outside for about 45 minutes before they came sluggishly walking out the back door to let us in. No apology, looked bored and inconvenienced at the same time, and just opened the little box and gave us back our IDs. If you don't like your job, don't work there. The facility didn't close until 5pm. This was at 3pm. Do better and respect people's time.

everything works

my stuff is stuffed in. everything works. i get in and out with the code, open the door with no problems. pathways are clear. can't complain

Good value/ Poor quality

After storing furniture for a month until my son's house was ready, when we went to remove the furniture, the chairs, sofa pillow, the sofa, and the mattress had molded and mildew smell. All were thrown away. My son had thrown the mattresses in the dumpster before he took a picture of it, but did take a picture of the others. I was told that I would have to move everything out on the 31st and not the 1st, which I thought was appropriate since we rented on the 1st of August. So I did not change the move-out date that I have put on the website but I moved out on the 31st, per the young lady I talked to, and I still got a bill for the next month. I've used public storage before but it was not this one and had no problems.

Clean and courteous

Clean place, provided locks, very helpful staff

Great and clean facility

Very clean facility, very safe and easy to enter with a code, making sure only renters can enter inside with a code system for the elevator, too.

Great service

The young lady that helped me was amazing. She was there taking care of everything by herself, and still kept a great attitude. I wish I remembered her name. It was Sunday May 2nd