Midgard Self Storage - Centerville - 3528 US-41

No problems so far

Completed everything online. The staff were very informative, friendly and helpful. This whole move in process was easy.

Insist on reading your contract before you move in!!!!!

Be very careful if you desire a personal touch or you will be greeted by a virtual agent on a projector screen and you may encounter a language barrier. There are electronic pads to sign your contract, if they are working properly, mine were not! This virtual agent guides you but the writing is so tiny I had no idea that they are charging me $6.00 a month to rent a lock and I have bought my own secure locks. That's just to make more money and its against the law to make it mandatory to rent locks from them. I objected , Cassie came out one the rooms because she heard me objecting. She asked could they waive the fee for me because I actually came by a week in advance and asked about the charges, fine print and no one mentioned renting their combination locks. I also asked about a blank contract to read before hand and again, I had to try and take pictures of the 22 plus pages, which turned out to be blurred. You can imagine my amazement when I return their lock today, only to be told that it was mandatory that I take it.(NOT TRUE) Waiting on call from Corporate...