Public Storage - Atlanta - 1387 Northside Drive

it was good until the storage fees git extremely high

excellent customer service fees got better I will recommend to Friend Ms. Jacqueline was amazing thank you so much. the location good my move was good, pleasant experience

Good experience

Great experience. Would rent space again.

easy and reasonably priced

1) i've answered this previously so please stop sending these requests 2) the on site person was great and efficient. 3) the space needed sweeping out. it was not bad, but a broom and 3 min woudl have been useful

Easy and quick

The service person was excellent and efficient. The space needed a bit of cleaning, just needed sweeping out.

Very good service

Nice person help was very helpful came to storage unit with me

Storage unit was a nightmare.

Let me just say the young lady that works on Thursday very good customer service. She tried to get me another unit for the price I was paying and couldnﾃ｢竄ｬ邃｢t find . The storage unit had no light my movers just put my things in the unit the best to could . Now I have to come back by myself to try and move somethingﾃ｢竄ｬ邃｢s around.Had I known at the time it was gonna be that horrible I would have went to another storage place. At the time I had no choice but to have them put my things in that nightmare . How do have storage unitﾃ｢竄ｬ邃｢s that has no light and you gotta use the daylight . Very unhappy customer and I would not recommend anyone to put their things in that storage facility

The locations are very convenient and...

The locations are very convenient and easy access to main road

Very good customer service!!!

Very good customer service!!!

Great

Great s3rvice

This was a great facility. Easy access. I navigated a 20ft box truck with no problem. Karen the manager on duty was very helpful and informative while quickly getting me out of there and on with my day!

AL HELPED ME OUT ALOT ....OMG YOU ARE A BLESSING!!!!! GREAT PERSONALITY AND CUSTOMER SERVICE!!!

Karen was so kind and friendly! She provided exceptional customer service and great knowledge of the storage unit we picked out. She was definitely a pleasure to work with. Thank you so much, Karen!

My Customer Service associate was very ...

My Customer Service associate was very knowledgeable, friendly, and patient. Because I couldn't quite get the hang of how to use the lock on the door and she was patient and did not mind showing me several times how to properly use it and made feel welcome and secure and glad I chose Public Storage

Quick and professional service ...

Quick and professional service accompanied by a clean and secure facility make for an excellent experience.

Karen was great & so helpful

Karen was great & so helpful

Helpful and professional

The customer service representative answered all of my questions and was very helpful in a professional manner. Thanks

This place is very convenient

My review would be (5stars) The receptionist was Awesome, and extremely helpful at a time when my funds were really Low. This storage facility is Safe,.. Well-lit, and did I say Convenient?? They have different sizes for your needs and its Clean too.

Easy Breezy

I just wanted to say that Jasmine was very professional at the same time very compassionate about my situation. I appreciate her for the follow up call to make sure I was ok.

lock charge

I got the 5×5 unit. I purchased my own lock then realized it came with its own. found out later that there was a charge for it on my invoice. never was told that it was a charge but I could return it when I left but no refund. customers need to know this so it can be expected not after all the paperwork is fininalized and there's a charge for a lock that most people wouldn't pay for. need to know up front. this is a slick way of making us pay for something not verbally or in print.

Great staff, clean space

This is one of the best locations in the city. It is very clean, the staff are all nice and accommodating. I had a little bit of difficulty navigating in and out of the space but other wise it's great!