Public Storage - Ocala - 2110 NE 36th Ave

It's not a 5×5 it 4.5×4.5

Well I thought it was 5×5 it's is not 4.5x 4.5 so it not what you adv.

Customer service does not exist here.

It seemed like I was an inconvenience when I entered to sign my documents. Zero amount of customer service was present to make a very welcoming customer experience for a new client. This should be addressed.

Personable and welcoming!

Personable and professional process by Janet. Answered all our questions and made us feel welcome.

Very helpful

Very helpful staff helped us store temporarily and then assisted when transport company picked up the vehicle for shipment to Ct . Thank you

It’s ok

The move in rate was deceiving, but I had very little time to get things out of my uhaul after traveling for two days, so I stayed with them. I hope the service gets better as time goes on.

Very friendly customer service people...

Very friendly customer service people and very helpful

Don't bother making appt

I made an appointment for 2pm. Arrived at 2:05. Sign on the door said will return at 2:40pm and she did to her credit.

Good experience

Friendly, easy, convenient location. The individual I dealt with was great.

Good people

Good people and good service

The price

The price, the company and even the manager was super

Unnecessary down payment fees

The fees you have to pay for everything the first time you pay is outrageous. 27 dollar admin fee, 20 dollars for the lock for the unit, 15 dollars for the insurance, plus the unit cost.

Always great shopping no long lines

Great friendly service

Great price

Clean friendly great customer service and would recommend matter of fact I already have recommended to my sister and she got a unit the same day

Great customer service

Great customer service! Easy online process

I rented here a couple years ago

I rented here a couple years ago, and when I needed another unit again last week I didn't hesitate to go back. Easy access location, and super friendly and helpful employees!!

Nice staff

Nice staff, quick and efficient.

Should have been handled better.

You have two locations that are a mile apart. We have been at one of them for over a year and they raised my rent for a second time. I was forced to move a mile down the street to the other location despite asking to stay where I was after the manager refused to work with me. The unit was a just a 6x10 and our company has a limit on cost. We have a larger unit with you as well so its hard to understand why I had to go to all the trouble of moving just to keep my rate on the small space. On top of all that, I was charge a $24 admin moving fee despite already being a customer. The first months rent was supposed to be $1 but I paid full price. What score would you give yourself?

Had what I needed and they were helpful...

Had what I needed and they were helpful and polite.

Pleasant experience

Pleasant experience, good service. Thanks!

Nice facility

Nice facility. Secure. Clean. Great customer service.