CubeSmart Self Storage - Spring Valley - 9180 Jamacha Rd

Friendly

Move in was fast, manager used great customer service

Visit

The customer service agent was extremely helpful and courteous

Quick, easy, good experience

Quick and simple process to get all signed up and ready to put everything in the unit. They gave us a lock and the code to get in and we were good to go.

Everything was amazing

No problems management is nice!

Friendly, helpful staff

Great location, friendly service, good price --- just what I needed!

Nice and very clean place

It was a pleasure to talk to the employee that help me with all of my questions she is very friendly and so helpful and they have different choices and not too expensive. I really recommend this place

Ok but hard to get hold of someone.

The storage is ok and fairly priced but when I called I could never reach anyone and only got a recording that ask you to leave a message and they will get back to you but I did not receive a call back but only once out of 7 times I called

No lights nor outlet provided at unit

The unit I am in is not climate-controlled, which is fine but because the unit is a storage it should have ample lighting. Lighting is provided outside of units in hallway but it is still not sufficient it still is not lit enough to reach to back of storage. There is also no outlet to plug a light of our own lighting. At night, there is not enough to feel safe to move stuff into storage or move things out. I felt uncomfortable because it was quite dark. I was in need of a dolly because I had some heavy things that I needed to move into my storage. They didn't have one. I was also referred by a third party to this storage and this third party said I would be provided a free truck to move my belongings in one trip. That was not the case. Management said there hasn't ever been a truck that customers could use. If I would have known before that I do not think I would have taken the unit because I was in dire need of a truck. But I took the unit because I was very tired from the move and I was alone and had to do this by myself. I was happy being able to get storage that same day. The units are for the most part clean but again, more ample lighting is needed - inside units and premises. Thank you

I have been with them since 2017 what else can I say.

Overall nice customer service. I believe we had 1 problem, resolved with no problems as of yet. My Mom loved the way she could enter her unit from outdoors. She had units until she died in 2017 now Iﾃ｢竄ｬ邃｢m there. So they must be a okay establishment.

This unit was exactly what I needed

I enjoyed the help of the concierge at the facility, they helped us get our trucks in, left the gate open while we were moving to accommodate the extra large trucks and made the whole process simple. Couldn't ask for better service.

Friendly Staff

This is the best storage facility ever, and not because I got a $100 gift card to Amazon for writing this.

can't beat it

clean place, friendly staff i highly recommended

very good!

online reservation - excellent and payment excellent - customer service excellent

Great secure facility.

Very clean and secure. Felt safe leaving my possessions there.

Walls of unit are rotenning

I guess for the price the units wouldn't be so bad if the walls didn't feel that weak n rotenning. Plus, 2 big downs: The receptionist doesnt have good customer skills. I was trying the whole time to explain some things and she kept interrupting. Two, making the reservation was a mess! They reserved 2 units w different prices, didnt have my name, nor my email or ph num!

Very Helpful

Informative Helpful and Courteous

Very helpful

Quick and easy to get paperwork done and ready to move in

Customer service is great

Happy with storage is located near my home

friendly staff, safe and clean units

The price on my unit keeps raising otherwise pretty fair.

Staff was very informative and provided excellent customer service!

My first impression is very good due to the friendly and helpful customer service that day. Thank you!