Public Storage - Santa Clara - 1018 Duane Ave

. Good Customer service

We were able to sign up for the storage space and move in our items quickly.

Easy to navigate

Whole process was very smooth

The space should have a light inside

The space should have a light inside

Great Customer Service

Ana, the manager, was very professional and provided all the detail what to do moving in. The check-in process was easy and fast.

Great Manager!!!!

Great Manager!!!!! Very professional and detailed oriented to meet customer needs. Storage area very clean. Looking forward to a very long term relationship!

Check in and paperwork was clearly...

Check in and paperwork was clearly explained and relatively quick. Full explanation of the process and charges. Unit is clean and fits my current needs.

I came in to rent storage at the Duane...

I came in to rent storage at the Duane Ave. property in Santa Clara, in a bad mood because I have been displaced as a result of the Paradise fire. Jason was very kind and understanding, a professional who respects his tenants.

Jason is the best!!!!! He is very professional and helpful, I've been using his public storage space for the past 3 years and keep coming back! I highly recommend him!

I just signed up for a unit after several weeks of coordinating and planning my decision. Jason, the on-site manager at this location, went above and beyond the call of duty by consistently providing me with honest, useful information. Never once did I feel like I was speaking to a salesman who was trying to push me to make decisions that weren't in my best interest - quite the opposite! He made the entire experience easy and pleasant, and really sets an example of how the customer service experience should be like. It didn't hurt that I got a great deal too! Great experience overall.

I have used this place multiple times. The rates are great. The location is really good for us. Also Jason the office manager is awesome!

I found Jason (The person in charge) to be extremely professional. He was polite and guided me well with the entire process that included a quick tour of the available spaces that would fit my needs, the paper work, insurance, the types of payment options and detailing all the costs associated with renting the facility. Sheer total transparency.

My husband and I are moving and it's been a very stressful 2 weeks but with the help of, Jason he's made this whole process easy for us. He's very informative, great attitude, great customer service, someone who definitely goes the extra mile to help others. There was only one ground unit left and we were in desperate need to move in asap, someone else just got through moving their stuff out and Jason asked if he could please clean the unit thoroughly before we move in. He could of not cared and let us in but he knew the customer who occupied the place has been there for more than 4 years. Thank you so much for all of your time and patience. It's people like, Jason that make the world better with just a great attitude and smile. God bless you.

Good experience

I loved the way i was treated professionally.

Good service

No issues at all with the service!!!