CubeSmart Self Storage - Santa Ana

Helpful

They are friendly And helpful there

Decent

Pretty clean, could use better lighting in some spots but overall good location.

Exactly what I was looking for.

Very fast, friendly, gave me clear and concise information.

Awesome experience

I got a great price for my storage. Receptionists was very professional and helpful

Could be cleaner in the hallways.

Trash usually,piled at stairwells. Possible trip hazzard.

No parking had to wait in the heat

Was not impressed with storage facility and the only reason I rented is because I had to

Best Price and value, excellent staff

I was looking for the best price and this was it. However be aware that this is a somewhat bare bones storage facility. Older wood frame structure not concrete and steel. Some doors and handles are hard to open or need repair. Located on a street with less traffic than some places. The managers try to keep things clean. Upstairs gets pretty warm, but this was good enough for me.

Sure to come back.

Thomas great guy and we'll trained customer support.

Good!

Good customer service. All went well

Bueno

La persona que me mostró tuvo un trato muy amable y muy bueno y rápido.

Good attend

Nice place nothing special but the customer service was great !

I would not recommend it to a relative, because I am hiding from them, and don't wish for them to find me. I don't have any personal friends that I spend a lot of time with. I spend most of my time focusing in the Lord and self education.

Helps keep my hands free

Anyone seaking answers to their personal load problems. I would tell them my own solutions.

Easy to find and customer service was great

Facility wasn't too far from where I was moving from. It was very easy to rent the locker.

Units seem to have good security.

Need a code to get into entrance gate, hours are enforced, cameras in good locations, all units required to have locks upon payment, insurance is mandatory.

decent price, but you get what you pay for

Reserving the storage unit was easy enough, however, the customer service once there was horrible. I watched others complete their registration relatively quickly and painlessly but when it came to my turn to fill out the paperwork, it seemed that there were miles and miles of red tape and hoops to jump through. I had a couple friends help me move into the unit, but the gate locked on us and it was a nightmare trying to get out. The code that I had originally used to get in was somehow changed and that led us to be locked in. Had to call customer service and wait on hold for half an hour, and even after the representative picked up it still took a while to get out. Overall, it's cheap and you get what you pay for.

El personal es muy amable . esperemos q no haya contratiempos con las otras personas q rentan los storages

todo el sistema trabaja a la perfeccion

great location easy access.

great customer service nice employees, very professsional, they were very helpful in finding my unit size, and assisting me with my storage needs.

Staff very friendly

Clean, convenient and friendly.