CubeSmart Self Storage - Santa Ana

Excellent service and friendly staff

Had a great experience with Otis. She was friendly, informative, and very quick about setting me up with a new unit and showing me the ins and outs of the complex.

10/10

Great customer service and cleanliness.

Adequate for my needs

This location prices by where your unit is located. I use a walker and am disabled with little budget room for a storage.but I got a good price for 10x 10 but on3rd floor had to use stairs no elevator for people freight elevator only people not allowed to ride on it have to hike the stairs.

Fast, friendly service

Overall service was great! Paperwork was ready, answered all concerns and questions! Very professional and all fine details explained! I’m unsure of salesman name, I think John, but he was ready! Great customer service!

Very good customer service

Great prices greasy customer service clean grounds

Good customer service and clean facility.

The manager was very helpful and efficient when going over the paperwork. Nice facility. Only issue is with the restroom. It needs to be unlocked by the manager every time

Helpful

They are friendly And helpful there

Decent

Pretty clean, could use better lighting in some spots but overall good location.

Exactly what I was looking for.

Very fast, friendly, gave me clear and concise information.

Awesome experience

I got a great price for my storage. Receptionists was very professional and helpful

Could be cleaner in the hallways.

Trash usually,piled at stairwells. Possible trip hazzard.

No parking had to wait in the heat

Was not impressed with storage facility and the only reason I rented is because I had to

Best Price and value, excellent staff

I was looking for the best price and this was it. However be aware that this is a somewhat bare bones storage facility. Older wood frame structure not concrete and steel. Some doors and handles are hard to open or need repair. Located on a street with less traffic than some places. The managers try to keep things clean. Upstairs gets pretty warm, but this was good enough for me.

Sure to come back.

Thomas great guy and we'll trained customer support.

Good!

Good customer service. All went well

Bueno

La persona que me mostró tuvo un trato muy amable y muy bueno y rápido.

Good attend

Nice place nothing special but the customer service was great !

I would not recommend it to a relative, because I am hiding from them, and don't wish for them to find me. I don't have any personal friends that I spend a lot of time with. I spend most of my time focusing in the Lord and self education.

Helps keep my hands free

Anyone seaking answers to their personal load problems. I would tell them my own solutions.

Easy to find and customer service was great

Facility wasn't too far from where I was moving from. It was very easy to rent the locker.