Public Storage - Alameda - 1829 Webster Street

Convenient

I needed a short-term place to store my books, some office furniture, and my son’s stuff while he temporarily moves in with me. Public Stooge in Alameda had available space at the right price available immediately.

James is great

James is great

James was incredibly helpful at a very...

James was incredibly helpful at a very stressful time. He made the rental process easy and I would definitely recommend this location to others.

The storage unit was secure and clean with great customer service.

The storage unit was secure and clean with great customer service.

very friendly staff. helpful and easy check-in. fair price.

Check-in experience was easy and helpful. Good storage units.

Customer service is excellent

Customer service is excellent. The access to the units are very convenient. I am a pleased customer.

Great customer service

Great customer service, easy move in instructions

The manager of the storage location was the best

The manager of the storage location was the best. She was so helpful and kind, it made the experience as nice as it could be considering how exhausting moving is!

Thank You

Very accommodating, thank you.

Ask for Akiesha!

My only complaint was that my unit was dirty when I got in it; a few rusty nails, a little broken glass, dirt and dust, etc. But my check in was phenomenal. Akiesha went above and beyond our expectations, she was a front desk superstar and made us feel right at home with her excellent customer service and personality.

I am happy that there is an elevator...

I am happy that there is an elevator and carts available to move my belongings. However I am sorry to say that somebody cut the lock off my unit and rifled through my belongings; then they put their own lock on!! I had to call the police and found out that somebody else also got their stuff ripped off. The police cut their lock off with the jaws of life and I had to buy a new lock. The bolt that slides into the wall is bent up and the hole I had my lock in was completely cut off and needs to be replaced. When I informed the attendant on duty she was nice enough but did not seem concerned that somebody is ripping people off! I think that PS needs to put cameras on the second floor of this building. But props for being nice people and it is fairly clean. Open long hours helps me to have access to my unit

Great storage facility

Everything is simple and affordable, and easy to access!

The people who helped me were very kind ...

The people who helped me were very kind and professional. I would recommend them to anyone.

My experience there with Akiesha and Toni was great! They were so helpful, comforting, and even welcoming. Best experience with any Public Storage employees I've ever had.

Working with Akiesha and Toni was wonderful. Akiesha made the entire process effortless. I highly recommend this facility for any storage needs.

Toni was extremely helpful and made sure my storage unit was going to work for my requirements. Fast service with a smile.

Akiesha and Toni were great to work with when we were looking to downsize our storage unit. They worked with us over a couple of weeks, showed us our options and found us a great price.

Akiesha was very helpful when I came in looking for boxes to move. She has excellent customer service and I would definitely go back to her if I needed anything else.

Excellent all around!

Great price and service!

GREAT SERVICE, GREAT FACILITY

While the facility is first rate - safe, clean, accessible, cost effective - the true value of Public Storage on Webster St. in Alameda, CA is the great facilities staff: Akiesha, India, and Sabrina. Akiesha has been dealing with us since we started about a year and she is the main reason we have stayed. She is efficient, knowledgeable, fun, and just a fantastic support! India and Sabrina are also truly wonderful people and an asset to Public Storage!