Storage West - San Diego

Moved in to pleasant experience

Nice service . Staff is trying hard

No light in my storage unit

It’s cheap! They gave a free truck plus 3 boxes to move our stuff! It is quite old comparing to other storages I’ve rented from in the past but it’s not a huge deal for me. Obviously it wasn’t a deal breaker. 😝My main problem, is my units light doesn’t work, which is quite necessary for me, because I work till 5pm and it gets dark. The worker there said “some units have it some don’t, that’s just the way it is.” I was a bit irritated by that response to my concern but after moving a whole truck up the stairs to our unit on the second floor we were done with the day and just left it alone in hope that we won’t have to come to the storage too often lol. Hopefully in the future they will fix the electric problem. Overall, I would recommend to a friend because of the price and the convenient location, but I would warn them of possible lighting problem. Please do something about that soon.😩 Sincerely.

Free rental truck was a big factor

Easy to get to my space within project. Truck rental swayed me. Very helful with a big smile

Great storage place

Overall customer service was beyond what was expected, pricing reasonable and the unit was everything i needed

Convenient, Clean and Secure.

I needed drive up access for a 10 x 10 space. This was the most competitive price I could find. The managers are diligent and run a good operation.

accessibility, price and caring management

Yes because of accessibility and price, and kind management

Chance of luck

I needed to find the best value for a 10*10 storage unit. It was close to home in La Mesa . Great neighborhood and location for storing your belongings. The employees Lisa and mike were really polite and extremely helpful.

Awesome

The move-in process was seamless and the truck makes it a great value! I did it all in one day, and the great part is that they accept renter’s Insurance to cover the insurance requirement.

great location

We got lost but then when we got there the paperwork was ready and they were helpful. Its about a couple of miles from SDSU.

Great Price, No Hidden cost, easy access

Easy to get to. Friendly service and clean facility. Happy with my choice.

Close, clean, and cheap

Very close to the SDSU campus, clean and has a well kept bathroom, and coupons/deals make it really cheap to store stuff for a summer.

Moved in on March 30, 2019

The move went really well. I was moving boxes from one storage place (Santee) to WestStorage on Princess View Drive and the truck that was loaned to me really did the trick. We were able to do one trip, loaded everything, pulled up at our new location and unloaded. This would not have been possible without the truck and it cost me nothing to borrow it. Thank you so very much -- that is what I call 'customer service'.

Thumbs up

Great location and friendly owners.

Good

Very nice people. Very helpful, pleasure to do business with

Friendly and helpful staff, spacious loading zones, easy to access and find

1st time customer, pleased with facilities, staff, price, and extras.

To the point fast in and out time is unimportant

Perfect fast flexible curtius information patience provide lock has lift for thing carts to hall very clean big street in front of addressing for big truck.

Great price, clean, good customer service, easy access

I was looking for storage and found this place to be the cheapest. The customer service is great, they called me to confirm everything the next day after I reserved a spot, the first 2 months are half off, and I can get reimbursed for purchasing the lock. When I went Andre gave me a tour and let me check it out before signing all the paper work. My spot is on the 2nd story, but there's an easy access lift with a rolly to carry everything down the hallway. I would say the only downside is it's in a location that is extremely hot, but I don't have anything in there that could be damaged by heat (hopefully). Seems like a good place so far! I already went back and forth 4-5 times with no issues. The managers live on-site.

Thank You to our Sponsors!

Service is great and the staff is helpful and knowledgeable. My space is clean. the area is well lighted. This is also close to my home and very convenient!

Thank you

Friendly customer service. I didn't wait to long to been seen.

Decent facilities

Owners were helpful computer system was down at time of check in however they called when it was back up and gave a discount for inconvenience on 2ndo months fees.