Public Storage - Montclair - 5587 Holt Blvd

Awful customer service

While the facility was clean and adequate, the customer service was absolutely awful. Nobody was in the office (or any nearby office) at the time Public Storage had scheduled me to move in. It took over 2 hours to complete the move in process, including driving to another location and then back to the original location. Communication within the business NEEDS to be improved.

Very helpful and clean place .

Very helpful and clean place .

Alex was great!

Alex was great! Very informative and helpful!!

Alex is very helpful and he explained...

Alex is very helpful and he explained everything that you need to know and what to expect with the charges and updates coming monthly dues and he is respectful.

Delia made it so easy for me

Delia made it so easy for me. She is friendly, knowledgeable and helped me with my code, the easiest way to get to my storage unit and literally walked me through the entire process. It is close to home and that was my best reason to choose this Public Storage Facility and I am so glad I did. Thanks Delia

Good job!

The manager Delia was awesome and very helpful!

Delia was great and skilled at her job

Delia was great and skilled at her job. The only drawback was the mandatory insurance, which is a rip-off and one of the gates wasn't working. I was pleased with the space and the service.

Delia from Montclair ps was great she...

Delia from Montclair ps was great she helped my daughter and I feel welcomed and was a helping hand with making our move easy. My daughter referred me here and I'm happy she did. Thank you Dear for a great experience.

very nice lady Dalia was very...

very nice lady Dalia was very professional Thank you

good services

good services

Safe, Clean, Friendly Place To Store

Friendly, helpful staff. Clean building and our unit seemed new. Secure. Free cart rental to roll your belongings in and out without a hassle. A experience.

Stephanie helped us out today with renting a unit,she was very informational polite .thank u so much .

Staff is so nice and VERY helpful. I would recommend public storage to anyone who needs it.. ??

Delia is amazing. She goes above and beyond for her tenants. They property is always clean and well maintained.

I got the best customer service by Ms. Ashlyn. Place are clean and she did a great job and she recommend me which storage unit was the appropriate to keep all my stuff. Thanks

Delia is Wonderful ! She is a expert as a manager! When she greets you, she is always smiling and acknowledges others as they enter making sure they feel welcome too.She tells you that she'll be with you shortly, as she multitasks giving you eye contact not just saying it. I asked questions and she answered everything perfectly reassuring me my property is well protected and not to worry and that she sells all my packing/protection needs. She is a Wonderful face to represent the company with her exemplary skills and very knowledgeable of all the needs/questions people may have. The fact Delia gives you eye contact when she speaks to you it has a reassuring feeling. This is a wonderful and clean storage facility, and nice location and they make you feel like family. I definitely recommend this place ! (Ask for Delia)