Erle Road Self-Storage

Great customer service

Our experience was awesome! The girls at the front were very helpful and experienced. The facilities and groups were very clean and unkept. We would definitely recommend this storage facility to anyone and everyone we know!

Great place

They were awesome and quick and help me get a unit the same day to store my stuff so that we could get a house emptied out and move the next day. outstanding service and value.

great place

awesome service. Workers are very helpful and friendly. Where able to help and clarify every doubt or concerns I had. Made process super easy. Definitely recommend

All around great

The girls at the front desk were very helpful and friendly.

Great place

Very helpful and friendly no problems at all got in real quick no time. Wasted I recommend it.

Helpful

The workers were very helpful with every question I had for them really made picking a unit easy!

Super nice staff

One of the nicest ladies in the office.

DONT RENT DONT PAY CASH

Had my storage for 10 plus years I'll make it short paid 4 months in advance cash then turned around and got a note saying I was late and they were locking my storage went and paid it again supposedly I was paid till June when June came they said I owed for me and June again went in there with my son paid cash again so that's three times now and now all of a sudden they cut the locks locked me out of my storage and put a lien on it saying I owe almost $500 don't rent from them don't pay cash and especially don't have them email your receipt cuz even if they do they won't send it clean and simple bad Storage Company

The services offered online does not coincide at all with how it really is.

Ok so for starters I reserved a unit on ur web site yet upon arrival found out there in fact was not even 1 that size available at all. Being falsely led to believe so i thinking should have only been set right by being offered the next available size at the same price would of been more fair rather then showing up & be told oh sorry that's incorrect we don't have any even close to that size ur gonna have to up size to this size if anything & oh yeah by the way its like $50 more. That was that not even so much as a discount of any sort was offered for the error that was on ur part....

On-line Summary

Very clean and great customer service! Price is a little higher then I needed, but you pay for what you get! Great security!!

5 Stars

Staff are courteous, professional & efficient. Facility has excellent security, roaming patrol and is kept very clean.

Great service and cleanliness

Good experience overall, quick and was process.

best move in day

the people were great, professional. the unit was dirty BUT the lady helping me went and got a broom swept it out even though she was getting ready to have a baby. Would tell anyone looking for a storage unit to go there. Used another place new owners there were rude and my unit burned down and the it was even worse. will tell anybody to go to there

Professional

Staff are courteous, professional & efficient. Facility has excellent security, roaming patrol and is kept very clean.

Nice property and professional staff

Great service by the office staff, professional and curious. A nice facility with good prices.