CubeSmart Self Storage - North Highlands

Dirty and slacking

The day after purchasing a unit online I received a call that my unit number had changed. Then when I got to the facility later that afternoon the unit was filthy and the roof had massive water damage. When I went to the office they are closed that day. I call and can not get anyone on the phone. I leave several messages. The next day no one calls me so that afternoon I go into the office and I tell the lady that the unit was filthy. She acts like she doesnﾃ｢竄ｬ邃｢t know anything. She takes me to another unit that unit is filthy. She takes me to another unit that unit has spiders all over then finally the sixth unit acceptable, except she has to sweep it out. And the information on their website is not correct. They do not put a welcome kit inside the unit with the lock. She has to give it to you. So bottom line is I waited three days to get into this unit that I was supposed to be able to get into the very next day however I wouldﾃ｢竄ｬ邃｢ve never been able to because she wasnﾃ｢竄ｬ邃｢t there to give me the lock. So the whole thing was a mess and the whole facility is very dirty trash everywhere. Iﾃ｢竄ｬ邃｢m very skeptical about even keeping my stuff there.

Highly recommend!

Professional staff, reasonable prices, clean, secure and organized.

Great place

Good prices Respectable Employees clean Facility.

Easy online rental process!!! Thank you cube smart!

Homeless single with 2 kids one just born also Sunday. 2 babies with nothing to show of them lonely and out of place. Just need some help along the way FOREVER!!!!! REALLY DOES EXSESSEDXD SOIM JEALOUS, but THANK YOU CUBE SMART FOR YOUR STORAGE FACILITIES TO STORE MY small amount of what's left from tryfflyn bd's

Great Storage Spot

Staff was very friendly and helpful.

Overall good storage facility

I reserved a 5×10 but went with a 10×10. No specials on the 10×10 but should be.

Friendly service

Very nice quick and easy. Friendly service and clean

Good price, difficult to maneuver our travel trailer into its spot

Great price but the long-term parking spots are more for cars than RVs. Our 20-foot travel trailer barely fit and was very difficult to park without hitting the vehicles beside it.

Easy to reserve the unit

Great location and excellent customer service

Helpfulness

Sue was amazingly considerate, she remained at the office to get the vehicle registered, even though she was off the clock. Our family was extremely grateful! The grounds are very clean, it's gated,very secure. Thank you for everything Sue🤝

Quick and easy service

Very helpful staff. Convenient hours

Just somewhere to put my couch and household items

A great staff easily again to find your unit and change the gate code immediately if I have any problem

Best customer service ever

I love this storage. The people are friendly and helpful

Ms. Awesome Karen who made my move to SACRAMENTO smooth and worry-free.

Thank you Karen. Your foresight, meet and greet was welcoming. When moving to a new city, there are so many new and final decisions to make, as well, remember. Karen; for storage purposes, you managed that part of my list up to, and including, the appointed greeting time and unit size. I had suggested incorrectly but when you saw the truck size; immediately, you had another unit ready. Karen, thank you so much for your kindness and generosity...Sharon

Manager is super friendly. Great price and well maintained!

The manager on site is really nice. They had the lowest prices for the size in the area.

Great place

These people that work here were super nice and friendly. Very clean. No trash around at all. Nice inside and out. Very well kept up. Very please with my choice.

Great place

Great customer service 👍very helpful clean friendly

Great experience, better than Public Self Storage

Best experience by far. Courtesy and honesty for sure and very very friendly.

So far, overall a nice storage facility.

Manager was very informative and kind. Area is nice and clean and free from people who donﾃ｢竄ｬ邃｢t belong hanging around. So far Iﾃ｢竄ｬ邃｢m happy with this storage place.

fairly well

Donﾃ｢竄ｬ邃｢t know much have not been there long but seems ok.