Public Storage - San Rafael - 380 Merrydale Road

Ramon was a great listener

Ramon was a great listener! He was patient and kind.

Ramone (20421)

Ramone, in the office, (20421) was pleasant and efficient. The storage unit was clean and easily accessible. I have used this facility on Merrydale in San Rafael 4 times now. I feel that my items are safe for the transition window that I'm in each time. I would recommend this facility.

Vety quick, very professional

Had a great time moving in yesterday. Paperwork took 10 minutes, unit was as described, value great, service top notch.

Clean and safe

The person that day was really helpful and left me happy!

Great Option for Temporary Storage

We signed up for a Public Storage unit online and got a very good price. When we went to the facility, the staff was helpful and courteous and explained everything. We were allowed to see the unit before we signed. The facility is clean and well lit. So far, so good.

The manager

The manager, Ramon is great. Knowledgeable, friendly and calm! Moving is so stressful! He was very patient with all my questions.

Good storage facility and customer...

Good storage facility and customer service

Ramon did a great and efficient job...

Ramon did a great and efficient job with my move in!

the Manager was very helpful and the...

the Manager was very helpful and the grounds clean and safe

Ramone was great and helped me get what...

Ramone was great and helped me get what I was looking for.

You did what your competitor could not.

I called your competitor first and got absolutely NO help with determining the size of storage container I needed. When I got on the phone with Public Storage the first thing you said to me was exactly what I'd been trying to get Heirloom to help me with. It was so refreshing! My dealings with the local Public Storage manager were great; he is friendly and professional and very helpful.

Satisfied.

Nice, very helpful and responsive manager. Unit was clean and had light.

Very good experience. Lisa at the front desk was very helpful! She also made sure we had everything we needed to make our move. Thank you, Lisa

Marshall went out of his way to make sure my storage unit was credited for 29 unused days. Very helpful as well during our move. Good place run by good people.

Marshel was very accommodating and gave us great customer service for our needs!

Public storage in SAN Rafael is great. My stuff was safe and dry and marshel was awesome.

This Public Storage facility was terrific and suited our needs perfectly as a temporary storage facility. Marshall and Lisa were both very helpful and courteous. They even would make a courtesy call to make sure that we were not charged a late fee. Thank you!

easy to set up, easy to use.

Needed a storage space for kids stuff that they want to keep but don't have room. And other items too. Manager is really on the ball and made things really easy to set up and personally showed me all the ins and outs, from setting up my account to showing me the space. Have made first trip there and all worked as planned.

Thank you

My experience with Public Storage has been a breeze, thanks in particular to Tamika, the manager. She ensured that all of my move in needs were met and that I understood how Public Storage operated to get the best use out of my unit. I am extremely grateful to her, her customer service skills are top notch.