Public Storage - East Palo Alto - 1961 E Bayshore Road

Location / Convenience

Very easy to reserve and complete the administrative steps. Upon arrival, did find a small effort to access and understand the facility layout. Afterwards, quite easy to utilize.

Everything is good so far!

Your location has been the best value I've found and the units are clean & secure.

We were shopping around for a 10 x 20...

We were shopping around for a 10 x 20 unit and we visited 3 different companies. We choose Public Storage not only because of the location and the best price. The process was fast and smooth. Thank you!

The reservation process was fast and...

The reservation process was fast and streamlined. The clerk on site was very pleasant and processed my reservation quickly. Price was great. Sign-up special was great. I'm thrilled.

Ralph and Jennifer have been unbelievably helpful throughout the whole process. Thank you so much for your tremendous care.

Jennifer kindly provided superior service in respect to confusion on my end over storage options. This facility offers a level of customer service that in my view remains supreme throughout the land.

Awesome service! Laura got me squared away with exactly what I needed. No problems or extra hassle. Stoked to store my stuff here

We're an existing client of Public Storage at this location. Recently we would like to rent one more unit. Laura was extremely helpful in assisting me to acquire the unit. In addition, we also needed to do some admin changes on our existing units and Laura did an awesome job in preparing all the paperwork and explaining the purpose of each one. No doubt that I would give a 5 star for Laura's service at Public Storage at this location!!

I have been having a difficult time making my payment online. I have previously spoke with customer service and had a rather bad experience with them. Laura called me today about my payment. I explain that I wanted to make my payment online but was unable to sign into my account. I told her the I had spoke with customer service before and they would not help me. She personally called customer service and got them to reset my password. She then called me back with the correct log in information. I received outstanding service! Thank you Laura for all your help!