Public Storage - San Jose - 725 Capitol Expressway Auto Mall

Convenient clean secure location and great staff

Perfect proximity for my storage. Alana, who manages that location was always super helpful and very polite, nicest public storage employee I’ve experienced over the years. She explained everything clearly at move in, and even called me to remind me of the move out protocol ! That’s great service thanks!

Excellent customer service

I will recommend this place 100 %

Weird eReservation system but perfectly adequate storage space.

I'm pretty sure the storage space itself was actually smaller than a true 5' x 10' so false advertising but I managed to fit my stuff inside anyway.

Nice property

Property is nice, great location near the 87 freeway. Manager and service are excellent. Got a second floor unit for what seems like a steal. They provide dolly's to help. No complaints other than that you're basically required to buy their distinct lock, which isn't crazy priced, but still.

Service was EXCELLENT

Service was EXCELLENT. Rep was very friendly and professional. 10 Stars if it was possible

Public storage has been a great experience for my family and I.

This location in specific has been really helpful with not only information but helping out in serious situations during this Pandemic. Michelle, which is the main customer service representative, has done everything possible to help for my late fee's since I've been jobless and she even has gotten beyond to give out resources to help my situation. She's a great asset in the business, with a beautiful personality! Made me super comfortable to choose Public Storage in Capitol, San Jose.

Easy move in

Check in was fast, the facility was clean. They didnt have dollies to assist our move in, which was disappointing. But the facility was very secure

everything is excellent my...

everything is excellent my congratulations greetings guys

So far, so good.

First experience with a storage facility. Staff answered all my questions and was very friendly.

Loved that they are climate controlled

Very easy to move into and the staff was great.

Great customer service

I dont need to say much other then great customer service... one of the best I've gotten from any service out there in a long long time. Thank you Jeanne for your kindness and help.

Great customer service

Michelle has great customer service and she is very knowledgeable about the space. The moving in processor the storage was very easy even though it was so last minute.

Safe location

I have been a customer of Public Storage for a long time. The location and the hours are really convenient for me; however, I don't like that they raise their prizes up to 30% at once and more often than not. They should have a set fee for at least a year or longer. Other than that, I am happy with everything else.

Simply the Best

The manager's name is Shawn and she is wonderfu, she was attentive to my storage needs. Nate is a customer service associate that works the front desk, he did his job well. He was very thorough on the terms and conditions of renting a storage. He also is very attentive to my storage needs. I give this facility a 100% for customer service.

Thank you Nate

Thank you Nate! Really helpful

Excellent service!

Excellent service!

Whenever Im in need of a storage I have ...always used Public Storage.

Whenever Im in need of a storage I have always used Public Storage. The rates are good and the facilities are clean. It does not matter the location that I have rented in the past because all the the staff members and managers have been helpful and friendly. Thank you Public Storage!

Mike did right by us through good and lean times for 10 years. The rents here in a central San Jose location are? the best that we found and was really convenient for us no matter where we lived in the South Bay when we lived there.

Mike is great ! Thanks Mike for all you do

Good location and affordable prices.excellent customers service