Public Storage - San Jose - 5665 Santa Teresa Blvd

I had hoped to do the e-rental

I had hoped to do the e-rental, but was forced to go to the site to complete the rental agreement because e-rental requires that you purchase insurance. My home owner's insurance covers the items in storage and there is no way to report this through the web. The person at the site was courteous and very helpful. Everything went quickly and I was out the door in very little time.

Beonkaa was wonderful

Beonkaa was wonderful! she had great customer service skills, very prompt to return out call and very knowledgeable about the unit we rented.

Very helpful with what your needs might...

Very helpful with what your needs might be, always clean. Staff is excellent

The lady that helped me was one of the...

The lady that helped me was one of the nicest people I have met she helped me when I went to your location on blossom Hill Rd by poohkiepsie misspelled no one was the and no notemsaying when they would return terrible place . she helped me out and was great

Happy with Public Storage

Received fast and efficient service from the property manager. The process in obtaining a storage locker was quick and painless. I moved my storage items in and I'm very happy knowing my belongings are safe and secure at Public Storage.

move in was quick and simple

move in was quick and simple. Love the promotion I got too.

Tanzania was super helpful and checked me in and processed my info/payment so fast. She first showed me the storage unit so that I'd know where to go as well to help me visualize the spacing I might need for my items. Super clean and well lit facility with very professional and friendly staff!

Daisha helped me move into a smaller unit to save me money and to make sure it was the right fit for me I love this place and love the customer service!!!

Sure, fine, my stuff hasn't burned down. All good.

Today I came to this public storage and let me tell you it is awesome! Rochelle is awesome she made sure our experience as least stressful as possible! She greeted us with smiles and great attitude unlike other public storages.The facilities are clean and easy to maneuver with vehicles. Great service!

Today I visited public storage for the first time. When walking into the facility it was very orderly and clean. Rochelle was very welcoming and since it was near closing time she showed me boxes i might need for my move in and told me how great the discounts were and decided to buy 10 boxes. She was very nice in helping me with my needs. I will be coming back to make further purchases. Thanks for the great customer service.

safety

They called right away when they noticed there was a security breech. They kept me in form.

Great help when I need it.

Thankful for a very good experience all the way around.thank you

Need more moving carts!!

I have gone twice to drop off items in my storage unit on the 2nd floor. Both times the office was locked and the moving cart unavailable. I had to carry everything by hand. Inconvenient! There needs to be more carts and better access.

easy!

The people were friendly & helpful

I'd like to know what my recent reservation was???

I hope to get out of storage soon. Walter at the Santa Theresa storage is very helpful every time and extremely meticulous to the point of not being able to muti task to handle more than one customer at a time.