Public Storage - Irvine - 16700 Red Hill Ave

Good place with climate control

I was looking for a storage facility that offered climate control. I recently moved and need space to store the things I don’t have room for. The space I rented was a good size for my boxes. They had some flat bed carts available to use which is helpful. The online access is not always working (could be user error) and I have now memorized the code! Other than that it seems good!

Didn’t have the space I reserved.

The guy at the front desk was helpful but they had called to confirm I was renting the space and I said yes twice. When I arrived on the scheduled day they didn’t have the space I reserved. This was frustrating. They found something similar but didn’t offer anything for the hassle.

Clean newer facility

I don't like PS policy of excluding long term tenants from the first month fee promotion, when it was years of annual increases which took the pricing at the old dumper PS facility to the absurd. Is that really good management?

Gabby was very helpful and friendly

I’ve rented storages before but by far this one has been the best. The employees were very helpful and friendly. Gabby was the one who helped us with our storage unit and she was very informative and helpful. She helped us choose the correct size that fit our budget. Thank you gabby!

No Hassle Storage

Easyto set up and easy to move in. PLenty of parking and feels secure

Positive Move in experience

The rental process was very easy. All steps and charges explained. The staff assisted me with a look at my unit and little tips to find it quickly. The app on my phone works great in entering the facility and the elevators. It is a busy location so carts are not always easy to come by at a particular loading area. The staff was quick to point out the availability at other loading areas. The climate control and cleanliness is a positive. The locks provided appear secure and it appears that the general areas are cleaned and cared for. The hours of operation are convenient. The outside lighting is excellent for late night visits as well as in the overall storage building. Very happy with my choice of this location.

highly recommended facility

Jackie (sales rep) was friendly, helpful, and quick in getting me the unit that suited my requirements.

New Facility

I like the facility because is clean and climate controlled . I wish have more push carts.I saw other customers are looking for it. Would be great if each unite comes with certral lighign. Maryam was nice and friderly .

Great location, clean facilities

Move in was easy, staff was friendly and helpful

Affordable and clean !

Very clean and at a very affordable price ! Staff is really nice ! First time getting a storage and love it

Every step in the process was pleasant.

The facility is clean and climate controlled, and the staff is friendly and helpful.

Fast, easy, accesible customer service

Great and accessible customer service. I was able to ask all of my questions and get clear solutions based on my needs. Booking was quick. Communication was very easy both via email and phone. When I visited it was very efficient and straightforward.

Helpful and understanding

So glad the ladies helped me on this. I couldn't arrive to my reservation appointment to purchase the unit for my mother. So my mother ended up going in my place thankfully. I had called the place to inform them of my situation, and they were very helpful once my mother arrived. The paperwork process did not take as long ofcourse, and my mother was able to move her stuff right away. Thank You.

Great customer service

Very sweet and loves her job.i would be mire than happy to refer someone there..

YOU NEED CARTS

There was no carts. If you want to discuss the issue further you can call. But I am not happy with the issue

Great value

Very pleased with the storage. Close to home

You did help me

Enjoyed the stay again. Thank you

Clean, climate controlled unit

Storage unit was as expected. Clean, a good size and easy to get to. Checkin was all done online.

Very Good

Clean, secure, inexpensive, and easy.

To new beginnings!

This is my first time getting a storage and the experience has been a blessing. For the first time I have a place I can call home! Well at least for my things during this chaotic time. I could barely afford it and the staff has been absolutely incredible. Sorry if I made a mistake on names but Bryanna who set me up didn't let me back out on the fees when I decide to get this storage with my last dime. Thank you Tammy who guided me through the maze when I was in a bad shape Showed me so much support. As well as a gentleman I did not get a chance to meet but allowed me to feel comfortable as I took a load off on the curb close by and was worried about being caught squatting too long hehe. I love you all very much and thank you for being there and allowing me to rent a space here. To new beginnings :) Thank you. Abtin