Public Storage - Glendale - 5500 San Fernando Rd

My Review

Excellent customer service. Great prices to fit my budget. Very clean & organized. Answered every question & high security standards!

Exemplifies the phrase "customer service" Thank you!

Very thorough

The guy who checked us in was...

The guy who checked us in was professional and courteous and even took the time to get us a more conveniently located unit without needing to take the extra step.

Adrian was amazing!

Adrian was amazing!

The only thing is location

The only thing is location. I tried reserving for another Public Storage closer to me but yours gave me a better monthly rate.

Safe neighborhood

Safe neighborhood. Cleanliness. Well lit.

Adrian was amazing!!

Adrian was amazing!!! So helpful, knowledgeable and didn't waste time. He really made the moving process a positive and less stressful one. He is a five star!!! 100% rating!!! Thank you Adrian!!!

Excellent

Excellent customer service ,Jerry was very helpful and informative

Great clean and secure place for all...

Great clean and secure place for all your belongings that can't fit at home. Wonderful helpful staff

Employees are friendly

Employees are friendly, efficient, and funny!

Robert was amazing!

Robert was amazing to work with! I had looked at two different Public Storage locations, but Robert was able to sway me to your location by his knowledge and his excellent customer service! The added security, great hours to access my belongings and the temperature control all added to the final decision! Thank you! ( give Robert a raise... he is an excellent employee!)

Friendly

Friendly, kind personnel and very clean and secure location.

I was on a time crunch and had to get...

I was on a time crunch and had to get back to work. When I went to meet and sign up, the staff were very helpful and got me taken care of so I could leave as soon as possible. Secure and safe facility. Thank you!

I've had very good experiences at the numerous Public Storage locations that I've been to and this one is no different. Jerry, Rob C, Robert, Teresa and co goes above and beyond to help you meet your storage/packing needs. Highly recommend this location!

Because all the employees are usually very helpful. They are polite, respectful , and courteous. They are knowledgeable, resourceful, with plenty of good ideas. And what's more, not one time did they ever make me feel bad when I got lost in a maze of never ending corridor and could not find my storage space.

First acquired a unit in August 2015 when we were moving because our building was being demolished. Was able to reserve a unit easily and quickly. At the time needed a unit close to the door because there was so much stuff to bring in. Was accommodated nicely and have had the unit since. Now we needed to clear out the unit asap and was able to close the account quickly and without too much hassle. Teresa was wonderful! She was extremely helpful and friendly, always a smile on her face and a great attitude! =D Thanks Teresa you're awesome! ??

I didn't need my storage anymore so I left. Had to move again and I came right back! Carina, Teresa and Robert are absolutely amazing! Very clean location, great access hours and they make you feel welcomed.

Teresa and Jerry are two of the best public storage service reps there are. They make life easy and are very accommodating... this particular location is always safe and clean. Teresa and Jerry reduced my worry of finding a safe place to store my valued personal belongings and kept the process straightforward and quick. I was in and out and all of 15 minutes... This is the best public storage facility of all storage facilities....

Great Service!

Teresa was amazing.

Easy, Clean, Friendly and Prime Location.

Location is awesome and climate control is superb. Staff is very friendly, facility is nicely laid out and security seems adequate. Nothing at all to complain about.