Public Storage - Belmont - 333 ONeill Ave

Good storage facility

Appears to be well maintained. Stephanie, the manger, who works there was super helpful.

Amazing customer service for my booking being so last minute...

Had to book a parking space for a work vehicle last minute and they were very helpful and genuinely happy to help with any questions I had. I have worked with many different storage facilities personally and through work and will not go anywhere else!

no nonsense

Compared to the other storage facilities in the immediate area, PS is no nonsense. Everything is included and up front. No bait and switch, and they were ready for me completely.

Great place n people

Five star but can trim the weeds back a little

Fast service and clean facility!

I was able to reserve a 5' by 10' unit and move in within the same week. The unit was clean and sealed upon arrival with a lock provided inside the unit (for an additional charge). Public Storage made the process smooth and easy.

Top Shelf Customer Service

The Pandemic of 2020 wreaked havoc of both my professional and personal stability. My company initially closed temporarily that eventually became a permanent closure. Soon after this loss, my living situation required downsizing considerably. These circumstances required the storage of my cherished and prized possessions. I have rented two units from Public Storage at different times in this pandemic and as a long time business owner, I am keen on both top tier customer service and practiced professionalism. The staff at the two different Public Storage facilities made me still feel worthy during these tough times by demonstrating compassion and concern by providing a smooth transition into a new "normal". Thank you for your business model practiced throughout your organization.

Great service

As expected, good service. I've used Public Storage several times and I never had issues. Always been helpful and friendly.

I had an awesome experience getting storage for a vehicle.

The facility bis clean, the price was great but most of allbthe customer service ws AWESOME..I would recommend this facility for byour storage needs. Ibwas actually in need of a storage space for a vehicle . The employees made a great choice in the space for me which turned out to be what I was expecting to get. She was VERY helpful on that aspect which made the experience all the more worthwhile.

Managers on site were very helpful and...

Managers on site were very helpful and understanding.

There are very nice and they take time with you

I like it there i just moved in a they are really clean re

Excellent Customer Service

The office is clean and modern. Parking lot is large and clean. Building looks new and clean. Customer service was excellent! Price was great for the Bay Area. Easy access.

I'm Happy with Mine...

Property is in decent shape, seems safe and it's a good location. Staff are great.

Well kept place

Well kept place. Convenient access. Ideal for our needs. The person we dealt with was Stephanie. She was excellent. She helped us with all our needs. Very friendly and patient. I am very grateful with our experience with her. I recommend this placce the everyone. Thank you for your wonderful service.

The place is great but...

The place is great, very secure, and the personnel very nice. There should not be, however, any problems with the elevators. I shouldn't have to tweak it so I can use it. Instructions are put in the code, rush on to the elevator, and wait for the door to close before pushing the floor level button, but if you don't let the door shut, and there's beeping, you have to get out of the elevator and do it all over again.

Because since the first day I rented my unit Stephanie has gone above and beyond the call of duty and been very helpful , professional and friendly , from calling me to remind me about my rent because I am often working out of town and only see my mail once a every two weeks to being able to answer any of my questions , she is very personable and always a pleasure to deal with

Both Stephanie and Vickie (at the San Carlos location) were able to help me find the best unit for my needs and at a price that didn't make me or my wallet cry. Thanks again!

best storage place in the bay. Stephanie is the best she will get you in the right unit for the best price possible. very friendly staff and speedy customer service.

Love it!

Stephanie was very helpful and made the leasing process very simple. Very clean facility!

Everything was great!!

No problems. Smooth reservation and website functionality.

The service at this facility was fantastic. All of my questions and concerns were answered within a timely manner the reps gave excellent customer service. Stephanie was very knowledgable and professional. . I would highly recommend Stephanie to all of my friends. I would highly recommend Stephanie to management