Public Storage - Carmichael - 7719 Fair Oaks Blvd

No thanks

No thanks no customer service no one was there to help me with picking a unit

Getting ready to sell my house need to clean out my garage and clutter.

The storage unit was clean and ready for me to move my stuff in. I only had one issue, which was that my unit was upstairs and I need to use the cart to get to my unit, but the cart needed to be fixed or replaced. It was so hard to push and extremely hard to turn. I almost couldn’t get to my unit.

Meets my needs

Text message indicated 1st floor but space on 2nd floor. Will meet needs adequately but disappointed it was on the 2nd floor. No in person employee not ideal.

pluses and minuses

As a disabled person, I was disappointed that the 5X5 storage spaces were on the 2nd floor, and an elevator was needed to access. The problem is that there are slopes to navigate. Even the large, heavy cart that helps move 'stuff' to the storage space is difficult to handle. It works for me, but just barely. I am glad I do not have a lot of 'Stuff' to store.

Mia was patient and kind and helpful

Excellent service. Really helpful

Very nice

I won a unit at auction and when I arrived to pick it up the lady at the counter (Mia) was very nice and professional. She made the whole experience a delight and would recommend this storage location to everyone thanks again Mia you were a lot of help!!!!!

Ended up getting 10 x 10

Ended up getting a 10 x 10 cause I missed the reservation for a 5 x 10. Cost more money but it is worth it. Turns out, 10 x 10 is exactly what my things fit in

Great customer service

The online advance sign up was not working the day I went in so we had to do things the old way, on a pad computer in the office. The whole thing took 20 minutes. No upselling and generally just good ol’ customer service.

Good Facility

Customer service is excellent. The representative I spoke to was very kind and helped me make the right decision about what size unit I needed. I appreciate that the lock is included in the price of the unit. On the negative side, the inside of the upstairs storage buildings are a bit creepy, and the inside of my unit doesn't include a light. Just don't go at night and it's a decent place.

Great customer service!

Great customer service!

The lady recognized us as previous...

The lady recognized us as previous clients, unusual theses days. She was very professional, knowledgeable and polite. She had quick answers for our questions. Having to move is hard enough, U-Haul makes the transition much easier. I would recommend this company and location to anyone. - Marilyn

The customer service was great

The customer service was great. Explained everything completely. The price was right. The looked for a unit in my price range. Unit was clean and easy to access.

Very professional

Very professional

Mia went above the call of duty and provided A1 customer service to me as I was looking for a storage. Its hard to come across people who actually want to help you these days and Mia did that and more. I like this facility and staff.Its clean and very secure.Thank you Mia!

Mia is a fantastic office manager. Always friendly, professional, and courteous. Store here, you won't be disappointed!

We rented a unit at Public Storage while we were putting our house on the market. Tramia is the facility manager and She is professional, friendly, knowledgeable and helpful. She was quick to analyze our needs and find us exactly what we needed.

Property is clean and well kept with great customer service.. thanks Tramia for the great service getting a storage unit

Customer Service is great, closes for lunch. Very clean. Only problem; no designated parking for unloading and unloading of upstairs units. Park in front of other storage lockers and it's on a slant, 2 ways. In skiing we call it a double fall line, if you know. Carts are rolling! Ladies make sure you have help for the upper floor!

ok nice polite

very helpful

Rental Experience

Representative on duty was very helpful and professional.