Public Storage - Richmond - 3235 Jacuzzi Street

I appreciate for your business

Shasta was very helpful she had me in and out in no time, Overall I'm pleased with the service Shasta thank you for all your help,

I already recommend two people

I love the pricing of the place my boyfriend want to switch to public storage

I had a very positive experience with...

I had a very positive experience with each aspect of my rental at Public Storage. Kevin was terrific...explaining the options, showing me different units, demonstrating ingress and egress, and finally wrapping up the financial arrangements. Charles Clements

Shasta was very helpful.

Shasta was very helpful.

The customer service is wonderful. Shasta had a smile on her face from the time I walked into the office. She was genuine and helpful and offered to get help from the district mgr for me when I had a problem getting into my unit, even though his next scheduled time there would not be for another several days. The manager was also extremely accommodating by rearranging his schedule for me. Good customer service is rare and it was a pleasure interacting with these people. The facility is clean and easily accessed.

Excellent customer service.

Excellent customer service. Excellent secure location.

I came from Emeryville public storage.They referred me to Shasta.When I got there she treated me with so much kindness and helped with the right space as well.Shasta knows what she doing. She has great customer service experience. Thanks again Shasta.

Great, great customer service. Thank you Kevin for making the job of securing a storage space easy. And I appreciated the explanations about when to give notice to avoid non-refundable fees. Kevin was witty, generous, helpful, and patient!

Awesome staff and service! Thanks so much to Shasta for helping me secure a unit and making my move-in stress free! Definitely a model employee!

This faculty is clean. Shasta and Kevin have great customer service and will help you as much they can. Come here for great customer service.

Outstanding customer service.

The person who helped me out at this location superceeded my expectations by assisting with saving me the most money. I consider that to be a plus to the consumer. Shasta you went beyond the call of duty and that makes a customer like me tell others about your Outstanding performance in customer service.Thank You So Much and keep up the good work.

awesome service

awesome service & place to store

always satisfied ...

I am always 100% satisfied when I rent at Public Storage - The facility is clean and I know my stuff is safe - And the staff is always helpful and friendly - This starts with the good management. I am confident when I refer my friends and clients to Public Storage ---- and will rent from them again next time I need storage -