Public Storage - El Cajon - 1047 N Johnson Ave

My experience with public storage El Cajon

I have had a positive experience with this public storage Tina was very pleasant and helpful in the rental of my storage. I strongly recommend using this company . i love the later hours for accessing my storage unit. Thank you in times of need.

Great service

Sarah did an amazing job at getting me set up in a quick and friendly fashion !

Great for the beginning.

Excellent, this is my first experience with this organization and I have been extremely satisfied. My recommendation is to continue to provide the daily professional service to all of your customers regardless of their ethnic background.

over all ok.. missing left corner cover inside unit.

the big sunk hole at code box is dangerous. needs immediate attention

Discount for having 2 units

I used to come here when it was shurgard storage so I felt comfortable here and safe. The only thing is I had to add another storage unit for me and I would think you would get a discount for having more than one but nope same size and more money.

Everything was a rush. They accommodated us without problems.

I called and they were helpful found exactly what I wanted a 10 x 10 drive-up unit. The manager was very nice and helpful. It was raining that day and horrible and everybody was not very happy. But these people seem to be happy and I appreciate that very much.

Excellent!

Staff is very friendly and informative.

Like this Storage Unit.

DISCOUNTS FIRST MONTH LOVE THAT! NICE PEOPLE TOO.

Excellent Service

Very polite, convenient location and knowledgeable. I was able to get in and out and have what I needed.

Excellent service by Miguel

Excellent service . Miguel is a great employee!

The people are really nice and helpful.

The people are really nice and helpful. The process to get a unit is really easy and quick. The units are not climate controlled but for my needs I don't need it. The walls between the units seem flimsy, but they seem to be standard.

The staff were very professional

The staff were very professional. They handled my paperwork quickly, showed me the unit and I was on my way within 20 minutes. They were friendly, courteous and respectful.

Can't complain about anything.

Can't complain about anything. Everything went very smoothly and I am very happy with the storage unit I rented.

Hannah and Miguel were easy to...

Hannah and Miguel were easy to communicate with regarding the rules, regulations and expectations. They spoke to me with confidence and did not make me feel insecure about any questions I may have had ad this is the first time using/needing a storage unit.

Excellent customer service!

Excellent customer service!! Very easy to deal with I would recommend them to anyone needing storage

Fantastic customer service both with...

Fantastic customer service both with the call center and on site!

Great customer service!

Great customer service!

3 stars for the lack of communication

The only reason for 3 stars instead of 5 is the fact that I had to purchase a lock from the facility as it's nearly impossible to find in stores. I was not told about the lock before hand (I reserved online as well as completed the express check in online) since it was sprung on me while at the location, I had no other option but to pay $20 for a lock. Had I been given advanced notice I could have found the lock for a much more reasonable price. This was my only issue. Other than that it's been s 5 star experience. Hopefully something changes

Friendly and knowledgeable staff

The staff were friendly and accommodating. They were also knowledgeable of their rates and policies. My husband and I did not like that the storage unit we were shown had a lot of nails bulging out and we saw that as a safety hazard as well as a potential to damage our things. We ended up renting out the unit and Miguel was kind enough to flatten the nails and remove any other hazards.

I just like the spot.

I just like the spot.