SmartStop Self Storage - Concord

1597 Market Street , Concord , CA 94520 (877) 449-1281
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We are experiencing high demand in this area.
Make sure you reserve a unit for free today to hold a storage space.

  • 4' x 5'

    4' x 5' Unit

    Drive Up Access

    1st Month Rent Free!

    Discount Price

    $55.00
  • 4' x 5'

    4' x 5' Unit

    1st Floor, Interior

    +50% Off 1st Month Rent

    Discount Price

    $58.00
  • 5' x 6'

    5' x 6' Unit

    1st Floor, Interior

    Discount Price

    $72.00
  • 5' x 10'

    5' x 10' Unit

    Drive Up Access

    +50% Off 1st Month Rent

    Discount Price

    $89.00
  • 5' x 10'

    5' x 10' Unit

    1st Floor, Interior

    Discount Price

    $111.00
  • 6' x 10'

    6' x 10' Unit

    Drive Up Access

    +50% Off 1st Month Rent

    Discount Price

    $98.00
  • 6' x 10'

    6' x 10' Unit

    1st Floor, Interior

    1st Month Rent Free!

    Discount Price

    $113.00
  • 5' x 14'

    5' x 14' Unit

    1st Floor, Interior

    Discount Price

    $123.00
  • 10' x 10'

    10' x 10' Unit

    1st Floor, Interior

    1st Month Rent Free!

    Discount Price

    $160.00
  • 10' x 10'

    10' x 10' Unit

    Drive Up Access

    +50% Off 1st Month Rent

    Discount Price

    $208.00
  • 10' x 10'

    10' x 10' Unit

    Drive Up Access

    1st Month Rent Free!

    Discount Price

    $310.00
  • 10' x 15'

    10' x 15' Unit

    Drive Up Access

    +50% Off 1st Month Rent

    Discount Price

    $218.00
  • 10' x 18'

    10' x 18' Unit

    Drive Up Access

    1st Month Rent Free!

    Discount Price

    $293.00
  • 10' x 20'

    10' x 20' Unit

    Drive Up Access

    1st Month Rent Free

    Discount Price

    $258.00
  • 10' x 30'

    10' x 30' Unit

    Drive Up Access

    1st Month Rent Free!

    Discount Price

    $414.00
  • 10' x 30'

    10' x 30' Unit

    Drive Up Access

    +50% Off 1st Month Rent

    Discount Price

    $454.00
  • 20' x 20'

    20' x 20' Unit

    Drive Up Access

    1st Month Rent Free!

    Discount Price

    $518.00
  • 20' x 23'

    20' x 23' Unit

    Drive Up Access

    1st Month Rent Free!

    Discount Price

    $553.00
  • 20' x 40'

    20' x 40' Unit

    1st Floor, Interior

    1st Month Rent Free!

    Discount Price

    $846.00
  • 20' x 40'

    20' x 40' Unit

    Drive Up Access

    1st Month Rent Free!

    Discount Price

    $889.00

How it works

Reserve 1

Reserve your
storage unit for free

Facility 2

Visit the facility to finalize the rental

Move 3

Move-in!

Operating Hours

Office

Sun 10:00 am - 2:00 pm
Mon 9:30 am - 6:00 pm
Tue 9:30 am - 6:00 pm
Wed 9:30 am - 6:00 pm
Thu 9:30 am - 6:00 pm
Fri 9:30 am - 6:00 pm
Sat 9:00 am - 4:00 pm

Unit Access

Sun 6:00 am - 10:00 pm
Mon 6:00 am - 10:00 pm
Tue 6:00 am - 10:00 pm
Wed 6:00 am - 10:00 pm
Thu 6:00 am - 10:00 pm
Fri 6:00 am - 10:00 pm
Sat 6:00 am - 10:00 pm

Features and Amenities

  • Fenced and lighted
  • Video cameras on site
  • Vehicle requires insurance
  • Electronic gate access
  • Handcarts available
  • Moving supplies for sale
  • Manager lives on-site
  • Accepts mail/packages for tenants
  • Rent due on same day each month per lease start
  • Auto-pay available
  • Vehicle must be running
  • Vehicle requires registration
  • Homeowners/renters insurance accepted
  • Cash accepted
  • Checks accepted
  • Credit cards accepted (Visa, Mastercard, AMEX, Discover)
  • 10% Military discount (active-duty)
  • 10% Student discount
  • 10% Senior discount

Additional information

Customer Reviews

  • 4.0 of 5 stars

    Raymond

    November 25th, 2020

    Helpful and friendly

    Staff was very accommodating and answered all questions. Even got me a deal i didn't know about and made this part of my very difficult move much less stressful.

  • 4.0 of 5 stars

    James

    March 14th, 2020

    Excellent facility and price

    I spent a bit of time searching for self storage that was affordable, and found this facility.

  • 5.0 of 5 stars

    Laura

    March 9th, 2020

    Convenient location, excellent service

    Great location. Staff was friendly and courteous.

  • 5.0 of 5 stars

    Sean

    February 22nd, 2020

    Great staff

    Staff is great, everyone is super friendly and sweet. If you show respect they will give it back to you 10xfold!

  • 4.0 of 5 stars

    Kelly Griffin

    February 17th, 2020

    Fast and cheap

    Facility is in a sketchy part of town but the price is right and they seem to be on top of their operation.

  • 5.0 of 5 stars

    Gage

    February 1st, 2020

    Friendly Service

    One of the most affordable storage solutions in the area.

  • 2.0 of 5 stars

    Chris

    January 19th, 2020

    Switch and bait

    Forced onto paying insurance on unit.Felt like a switch and bait

  • 5.0 of 5 stars

    Paulo

    December 29th, 2019

    The second time I rent a space here

    Very conveniently located. Nice and clean. Good people working there. Very helpful and kind.

  • 5.0 of 5 stars

    Haylee

    December 18th, 2019

    This is a good storage unit. I believe my items are safe.

    My arrival was flexible and I was able to get my unit a day early. I also had the option of sizes and was able to look a multiple units .

  • 0.5 of 5 stars

    John

    December 8th, 2019

    Customer service just doesn’t exist.

    Customer service just doesn’t exist. No maintenance. Potential roof leaks: First, they told us the light was out in our unit prior to renting it to us, and that they "weren't allowed to change it". They suggested we use a flashlight! It was 10 feet or less off the ground. A one-step stool, box or chair could reach it! On my SECOND visit, they got very aggressive and confrontational because I didn't know how to open the vehicle gate to get out. We were never told that a code was needed for the exit as well. On our first visit it just opened when we pulled up, so we thought it sensed your car. The keypad is 50 plus feet from the gate, so not obvious. After I was stranded inside for 15 minutes and then they argued with me for 5 more minutes, I asked for our contract. It was supposed to be emailed to us when we signed up, but that didn't happen. They refused to email it again, then after all my wasted time they said: "We can't give you your contract today because we just punched out. Come back again". You were open 2 minutes ago arguing with me and this is my SECOND time here! I complained about this to the national support number and was told we would hear back from the store manager and the district manager. A month passed before we got a call from the district manager. The district manager was intelligent and respectful. When we picked up our Contract, the clerk was so dismissive that she didn't let us ask any questions. While we waited, she actually picked up a personal phone call and ignored us. Once again, the bulb was out and we had to change it ourselves. We also discovered while moving our items that they were wet from a possible roof leak. Each time we've had to interact with them since, they've been dismissive and aggressive, particularly the manager. I'm going to assume she just has a personal problem with my family because we complained, but she could just have an unpleasant and unprofessional disposition.

  • 1.5 of 5 stars

    John

    November 28th, 2019

    Customer service and maintenance is nonexistent

    They told us the light was out in our unit and they "weren't allowed to change it". It was 10 feet or less off the ground. A one-step stool, box or chair could reach it. On my SECOND visit, they got very aggressive and confrontational because I didn't know how to open the vehicle gate to get out. We were never told that a code was needed for the exit as well. On our first visit it just opened when we pulled up, so we thought it sensed your car. The keypad is 50 plus feet from the gate, so not obvious. After I was stranded inside for 15 minutes and then they argued with me for 5 more minutes, I asked for our contract. It was supposed to be emailed to us when we signed up, but that didn't happen. They refused to email it again, then after all my wasted time, they said: "We can't give you your contract today because we just punched out. Come back again". You were open 2 minutes ago arguing with me and this is my SECOND time here! I complained about this to the national support number and was told we would hear back from the store manager and the district manager. Its been weeks now, and no one has contacted me or given us our contract. Customer service just doesn’t exist.

  • 5.0 of 5 stars

    lynn

    November 12th, 2019

    Familiar faces great service

    The girls in the office went above and beyond to keep me as a customer they worked out any issues I had the customer service at smart stop is exceptional

  • 5.0 of 5 stars

    mike

    November 12th, 2019

    Clean well maintained

    The girls in the office were great place was clean great benefits as far as security goes the onsite manager lady was a pleasure I feel safe knowing she cares about her job and duties

  • 2.0 of 5 stars

    John

    November 12th, 2019

    Only the price is nice

    Only the price is nice. Maintenance might be an issue as well as customer service

  • 4.0 of 5 stars

    Dovido

    October 17th, 2019

    Fast process

    Resolve my issues very fast. Good customer service overall

  • 3.5 of 5 stars

    Dovido

    October 15th, 2019

    Over all good facility

    Fast process , just have issues with code gate

  • 4.0 of 5 stars

    Kathleen<br />Marchington

    September 24th, 2019

    Nice facility, excellent service

    The young lady in the office made the sign up very easy and was very friendly! Made me feel right at home and answered all my questions!

  • 5.0 of 5 stars

    June

    September 2nd, 2019

    Satisfied

    Satisfied with the whole process.

  • 5.0 of 5 stars

    June

    August 30th, 2019

    Good and prompt service

    I was satisfied with the service

  • 4.5 of 5 stars

    William M.

    August 20th, 2019

    Quick and efficient check-in, friendly staff, easy facility to navagate

    The process and lease was quick and easy. The staff was very efficient and moved us through the process. They showed us the space and done. The only issue was you have to buy insurance and this is not quoted in the price. Something to take into consideration when price shopping. They spring it on you once the lease is in process and at that point you are already committed. This is the only thing that keep a full five star rating.

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