Public Storage - Concord - 1870 Arnold Industrial Place

Most Outstanding Service in Bay Area

Dealing with the manager, (Ayesha, I think). Made our experience effortless. This movement of goods to a storage facility, was under stressful, heartbreaking circumstances.She guided me and gave advice where I needed, even made calls to corporate offices to insure and double check my rights, rights. Service one should be getting at the highest levels but here, in concord, is where i found that service. At a time when i truly needed help from a higher power, this lovely, well versed and educated person named Ayesha appeared. Thank you for having Ayesha in your employ. Please review her salary because she deserves more.

Vianca made it easy..

Vianca the manager made this very easy and got me a space in no time!

It does what it needs to do and the property is well maintained.

It does what it needs to do and the property is well maintained.

Finally moved into a climage controlled unit, spacious, easy access!

At first, I was frustrated that manager had rented out the space I'd reserved online to another customer, not knowing I had tried to come by earlier and even left phone message about it. I complained I did not know about any first come, first served advisory mentioned online or elsewhere (this was the 2nd time this happened to me trying to reserve spaces online!). We talked it out and she said she would hold the next available space at the same price I wanted. Within a few days, she called and I got the space and price I wanted and now I'm happy!

The manager was awesome

Came in later than I said but she still got me into my unit. She really cared and was really nice

Straight forward hassle free

The whole process is seamless while the front desk is knowledgeable and friendly

Very professional

I was very impressed with the man who ran the facility he was worth waiting for her because he was helping another guest at the time that I got there but it was it was worth the wait

Clean and affordable

Very easy move in and clean and convenient location for myself and others since right off the freeway

Easy decision, great pricing, great service

Super easy check in online. No issues, gate check in was flawless, easy walk back to my unit with dollies provided. Highly recommend.

Manager nice and knowledgeable

Very welcoming manager and assistant.

Thank you!

Thank you for finding me the best rate possible. I was under a time crunch with not a lot of money. Thank you!

Good location, service and value

New or person at counter, but fairly knowledgeable and customer friendly. Rate for 5x10' beat most in the vicinity. Close to freeway and easy to access

Uncomplicated

Clean friendly helpful propert y

IтАЩm new and I got the $1 first month rent ЁЯШГ

Place looks clean and fresh good customer service

Review

From the first visit there, to moving in it was pleasant easy and very convenient. Id recommend this storage place to anyone.

Emily made my storage great

Emily made registration and tour of facility very helpful and complete. She knows very good customer relations and answered all my inquiries and needs. I am very pleased with public storage, its facilities and its personnel. 🥰

Great Space / Great price / Nice Manager

CS rep was wonderful and able to lock in a good price on my storage unit when I called. I went to the facility thereafter , Emily , the Manager was very welcoming and very nice. We told the paperwork and got the right storage for me that same day. Awesome work to your employees.

It was smooth and easy. Very clean

Great security and customer service

Emily- Manager

Emily, the site manager as amazing. Keeps the area spotless, takes the time to know the clients, & always makes herself available to help. She's a true asset.

Deena is awesome

Deena is awesome. She helped me move to a bigger unit for less money then I was paying for the smaller one. Very happy!!!