Public Storage - Oakland - 680 Hegenberger Road

OK, I hope it's safe

Arrived at 4:30 unaware that the facility closes at 5 on the weekend which seemed really early. I had no idea where my unit was so I went to the rental office and waited for a few minutes for someone to arrive. I think they only had one person working and I might have seen her cleaning on site and that's why I had to wait. An employee came to the rental office and she told me where to find my unit and how to open it. She also us we had to off the premises by 4:45! I got a good deal on the unit but that's probably because it is a very odd shape. Not a rectangle. This is fine for me but it would have been nice to know that before hand if I actually did have large things Horrified to see the unit in front of mine looked like someone tried to break in by someone trying to rip the lock off the door. I hope my stuff will be safe here.

Affordable, friendly service, and secure

Affordable storage, close to the freeway, seamless online contact-less check-in.

Helpful staff and clean space.

All of the staff have been very friendly, professional, and helpful. Especially Migdalia who did our initial intake. The space was secure, clean, and easy to access.

I went to the Hegenberger site and was...

I went to the Hegenberger site and was greeted professionally and clear about what to expect at public storage thoroughly I appreciate it.

Good Customer service and great rates.

Good Customer service and great rates.

Pleasant

Pleasant. Efficient

Very clean and love the tools provided...

Very clean and love the tools provided to help with move.

Safe,friendly customer service and...

Safe,friendly customer service and clean.

Only big problem I paid more expensive...

Only big problem I paid more expensive the storage when I reserved I paid other keys no, i don't like this

Excellent service!

Excellent service! Professional, clean, and great customer service.

Clean, Fast and professional.i loved my experience.the peopl are very nice.thanks

Quick and easy service to set up and close out.

Luciana L was wonderful and pleasant. She was extremely helpful and would recommend people to her and this establishment.

Migdalia is super fast and helpful. Love this location!

I need my lock cut off same day but in public storage rules states that you have to wait and put into a request that can take up to 3 days. It's a day before Thanksgiving and all of my supplies where in my storage unit luckily Mau was very understanding went beyond her duties and was able to get in touch with the manager and get me in my unit she saved the day for me great customer service be on the duty

A professionally managed and affordable option for storage.

This operation has friendly and competent people at the desk, and the facility is well organized and easy to navigate. Plus I checked for prices thoroughly in my area, and these were the best.

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