CubeSmart Self Storage - Lancaster

Great

Moving in was easy and instructions were clear. Unit is clean. Overall, great, no complaints.

Nice storage facility, friendly people.

Best price around for a 10x10 unit.

great car storage

good location. good price. good customer service.

Nice Employees

The place is relatively clean, employees are friendly. Would love for it to be 24 hour access or at least be able to leave after the 10pm closing if I am already in the facility. Was told the exit gate locks right at 10pm.

quick move in

nice customer service experience. they followed up with all details needed for the move-in.

Professional, Polite, Patient

Due to an emergent situation, I needed same-day service, over the phone. "Jasmine" was very professional, explaining both their services and products, as well as their procedures and protective protocols. She reguaged my estimation of space and presented options for move-in needs. Jasmine took my application over the phone, and in less than ten minutes I was able to destress, knowing everything was done and in order, and Jasmine was very patient every time I'd ask her to "repeat that, please?" -- my frame of mind was a bit stressy, and she would just patiently repeat and reiterate what she had just said, God bless her! The move-in couldn't have been more easy -- maps, contracts, facility rules and expectations were emailed to me, and my family was able to carry forward in a quick manner with full confidence our items would be secure. A very positive experience with CubeStorage on Division St. in Lancaster!

Great service

This is a great place perfect opening time perfect closing time and to mention drive up is the best price is great and staff is very friendly and helpful thank you

Very clean and units are priced just right.

Very easy to rent. Management is always there to handle any issues. Units are very clean and priced just right.

Very affordable, the staff was very helpful.

I reserved our storage at the very last second. When my family and i arrived and realized i got the wrong size. The staff made sure that my family and i got the correct size. As i signed the papers, paid at the office my family was able to start filling our storage. The prices and location of the storage unit is perfect. Thanks you so very much

Glad I found this

Everyone was great at the facility. Would definitely recommend and use in the future. Love sparefoot

Friendly and proffessional

Follow up reservation was reassuring and helpful. The phone calls established a relationship which makes me feel able to talk with Maria or Carlos with any of my concerns. Thank you.

My first time doing this

I was very nerves but the man help me figure it out

The staff was friendly

The only complaint I have is the rental truck is only for the move in.

Carlos was great

Found a place online somebody called me back immediately with a reservation that went very smooth. I went in the next day met when an employee from a different store he was very professional helped us outta a lot. met Carlos on the 12th reserve the truck pay for the storage I had a lot of time to use the truck it was very helpful everything went smooth paid for locks there everything was provided that we needed good price good person thank you

The employee was excellent in every aspext

The price was great as well as location ... I was very impressed with the customer service

Great storage facility!!

Great customer service and friendly staff! Also, cheap pricing!! Would definitely recommend them to anyone who ask where I store my things!

Very pleased

Customer service was excellent. Prices are reasonable. The only reason not 5 stars is because not climate controlled

was a verypleasent experience

Fair price, fast service, very friendly and helpful customer service, clean place. Would highly recommend it.

Very helpful, smooth and painless moving. Carlos and Joseph keep up the good work. Thanks CubeSmart 0532!

nothing outstanding except the best price per sqft. Facility could use alarms on each storage unit. Manager was helpful and gave clear straight forward answers to questions.