SmartStop Self Storage - Surprise

13788 West Greenway Road , Surprise , AZ 85374 (877) 449-1281
Book Now

We are experiencing high demand in this area.
Make sure you reserve a unit for free today to hold a storage space.

  • 5' x 5'

    5' x 5' Unit

    Climate Controlled, Interior

    1st Month Rent Free!

    Discount Price

  • 5' x 5'

    5' x 5' Unit

    1st Floor, Climate Controlled, Interior

    1st Month Rent Free!

    Discount Price

  • 5' x 10'

    5' x 10' Unit

    Climate Controlled, Interior

    +50% Off 1st Month Rent

    Discount Price

  • 10' x 5'

    10' x 5' Unit

    Climate Controlled, Interior

    1st Month Rent Free!

    Discount Price

  • 10' x 5'

    10' x 5' Unit

    1st Floor, Climate Controlled, Interior

    Discount Price

  • 10' x 10'

    10' x 10' Unit

    Climate Controlled, Interior

    +50% Off 1st Month Rent

    Discount Price


How it works

Reserve 1

Reserve your
storage unit for free

Facility 2

Visit the facility to finalize the rental

Move 3


Operating Hours


Sun 10:00 am - 2:00 pm
Mon 9:30 am - 6:00 pm
Tue 9:30 am - 6:00 pm
Wed 9:30 am - 6:00 pm
Thu 9:30 am - 6:00 pm
Fri 9:30 am - 6:00 pm
Sat 9:00 am - 4:00 pm

Unit Access

Sun 6:00 am - 10:00 pm
Mon 6:00 am - 10:00 pm
Tue 6:00 am - 10:00 pm
Wed 6:00 am - 10:00 pm
Thu 6:00 am - 10:00 pm
Fri 6:00 am - 10:00 pm
Sat 6:00 am - 10:00 pm

Features and Amenities

  • Elevator available
  • Fenced and lighted
  • Video cameras on site
  • Vehicle requires insurance
  • Electronic gate access
  • Handcarts available
  • Moving supplies for sale
  • Manager lives on-site
  • Rent due on same day each month per lease start
  • Auto-pay available
  • Vehicle must be running
  • Vehicle requires registration
  • Homeowners/renters insurance accepted
  • Cash accepted
  • Checks accepted
  • Credit cards accepted (Visa, Mastercard, AMEX, Discover)
  • 10% Military discount (active-duty)
  • 10% Student discount
  • 10% Senior discount

Additional information

Customer Reviews

  • 5.0 of 5 stars

    Robbin Reece<br />Rodriguez

    August 10th, 2020

    Convenient, clean, comfortable and safe!

    Scott, the manager, is great. He is so helpful and friendly. The facility was spotless, temperature was perfect and I trust my ‘stuff’ is safe.

  • 1.0 of 5 stars

    Leonie Long

    July 29th, 2020

    An expensive mistake!

    I called and reserved a storage space the night before I had to use it. I was told the price would total $33 and if I showed my mother's senior card would receive a further 10% off the total price. A confirmation number was emailed to me and then she explained the next step would be a manager would call me with a code to open the gate. When I arrived with the removal company which my mother was paying for by the hour, I was told i had 2 people in front of me and would have to wait. When i explained that I had called the previous night and was paying for the movers time, I was very rudely told there was nothing he could do about it and had to wait. After about 40 minutes the mover asked to use the bathroom. Upon entry the same person who was rude to me was also rude the mover. After all the time waiting plus paperwork and the quick tour of where the storage unit was my mother had to pay the movers another hour and half totalling $120 because we weren't shown how to use the lock to close it. Plus we had to pay $44 a month as opposed to the original quote of $33. As far as a senior discount there is none. It was bad enough having to wait, pay all that extra money through no fault of our own, but the rude attitude was totally uncalled for and extremely disrespectful. At this point, when asked the question, "would i recommend this place to others?" After we tell them about this horrible experience I'm sure their mind would be made up.

  • 5.0 of 5 stars

    Terri Marie

    July 14th, 2020

    Very nice facility and very helpful management

    The entire process was easy, pretty quick and very clean. Definitely recommend.

  • 4.5 of 5 stars


    July 12th, 2020

    Excellent choice and very clean and helpful.

    Brand new. Very nice help at front desk. Efficient. Glad I choose this one.

  • 4.0 of 5 stars


    July 7th, 2020

    Nice clean building.

    Wish the hours for the gate were a little later but overall nice place.

  • 5.0 of 5 stars


    June 29th, 2020

    Easy, breezy!

    The gentlemen at the front are so easy to work with. They want nothing but ease for the customer. Thanks so much guys!!

  • 5.0 of 5 stars

    Kelly Brandow

    June 10th, 2020

    Very friendly and clean.

    I was very impressed with the service and the facility. Highly recommend.

  • 5.0 of 5 stars

    Linda Dreher

    June 4th, 2020

    Needed to store household in climate controlled place for several months.

    Easy reservation process, friendly and efficient staff. New facility is clean and secure. Very happy to have found this place!!

  • 5.0 of 5 stars


    June 2nd, 2020

    Great location

    They offer great customer service and at the perfect location. Thank you for being there for such a great price.

  • 5.0 of 5 stars

    Renee Thomas

    June 1st, 2020


    It's awesome it's squeaky clean! Everything was easily accessible for me to load all my things in. Literally less than 5 minutes from my house. Customer service is unbelievable... Definitely will recommend to my daughter.

  • 5.0 of 5 stars


    May 31st, 2020

    Smartstop is Great!!!

    Jason & Scott are fantastic. Very clean facility. Pricing for the unit we reserved was the best price in this area. Very, very happy we went with Smartstop.

  • 5.0 of 5 stars


    May 30th, 2020

    Super clean and modern facility

    Great service and friendly staff.

  • 5.0 of 5 stars

    Rosemary Carter

    May 14th, 2020

    Really nice location

    Scott was very thorough and kind. He made sure I understood everything. He showed me what I needed and I didn't have to wait a long time.

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